In the NewsHello Retail and s360 partner on AI-driven marketing automation
Hello Retail and marketing technology agency s360 have signed a partnership agreement pairing Product Agents with s360's marketing automation practice.
In the News
Product RecommendationsEcommerce personalization statistics: 30+ numbers on revenue, loyalty, and AI
71% of consumers expect personalized interactions and 76% get frustrated when they don't happen (McKinsey). The verified dataset on what personalization does to revenue, loyalty, and AI adoption in 2026.
Product AgentsIntroducing the Complementary Product Agent: Turn one purchase into the next
The Complementary Product Agent emails past buyers when an accessory that pairs with something they already bought drops in price, lifting cross-sell and attach rate without discounting your hero products.
Triggered EmailsEcommerce email marketing statistics: 18 numbers that show triggered beats batch
Automated ecommerce emails convert at 1.49% versus 0.08% for batch campaigns, and earn 22 times more per send (Omnisend, 2025). The dataset behind why triggered email drives revenue.
Partnersdtails: The Shopify Plus agency built by merchants, for merchants
A partner profile on dtails: Scandinavia's first Shopify Plus agency, what their background as actual webshop operators produces in practice, and what eight years of joint client work with Hello Retail looks like.
Product RecommendationsProduct recommendation statistics: 17 numbers on cross-sell, AOV, and conversion
Shoppers who click a recommendation convert 4.6x more often and account for 26% of revenue from just 7% of visits (Salesforce). The full 2026 dataset on why recommendations drive ecommerce growth.
Product AgentsPrice Drop Potential: Know your reach before you drop the price
The Price Drop Potential dashboard in Hello Retail Product Agents shows which products have the largest reachable audience for a price drop email, with estimated revenue per product, before you change a single price.
ConversationsIntegrating Klaviyo data across channels: Why lifecycle stage changes every message
Anna Sophie Christensen shows how integrating Klaviyo data across channels delivers real personalization only when lifecycle stage drives the segmentation logic.
ConversationsInspirations, on the agenda for the Summer Release 2026
A preview of what Hello Retail customers are showing on June 19. Five product surfaces, five real stores, and where to read more before the webinar.
Retail MediaSponsored products best practices for ecommerce retailers
Sponsored products can drive revenue without annoying customers. Here are the best practices for implementing them on your ecommerce platform.
ConversationsEmail marketing beyond the blast
Anna Sophie Christensen, three-time Klaviyo Champion, on what real email personalization looks like beyond segmentation.
Product AgentsWhat's new in Product Agents: More control, better testing, and smarter emails
New in Product Agents: Price Drop dashboard, test emails, message preview, channel limits, and smarter AI copy.
SolutionsShopify B2B is on every plan. What about personalization?
Shopify B2B is now on every plan. Personalization can go further - here's how to handle search, recommendations, and replenishment for wholesale buyers.
ConversationsInside Product Agents: AI in ecommerce
How Product Agents combine predictive and generative AI to replace static ecommerce flows with dynamic decisions.
PersonalizationHow to choose an ecommerce personalization platform: A buyer's guide
A structured framework for evaluating ecommerce personalization platforms. The five capabilities that actually matter, the architecture questions most buyers miss, and the trade-offs nobody mentions in sales calls.
SearchEcommerce site search statistics: 19 numbers that prove it converts
Site search users convert at 4.63% vs 2.77% for non-searchers (Econsultancy). 43% of shoppers head straight to the search bar. The full 2026 dataset on why search drives revenue.
Product Recommendations5 ecommerce personalization trends driving revenue in 2026
The ecommerce personalization trends driving measurable results in 2026: AI-driven behavioral signals, collective intelligence, privacy-first data collection, and more, plus what's actually changed since 2024.
Product RecommendationsPersonalization strategies for SMB ecommerce
You don't need enterprise budgets to personalize effectively. Here are the personalization strategies that work for small and mid-market ecommerce stores.
Product RecommendationsWhat to look for in a product recommendation API
Not all recommendation APIs are the same. Here's what separates a useful product recommendation API from one that just returns popular products.
Retail MediaRetail media revenue models compared: CPC, CPM, and hybrid
CPC, CPM, or hybrid? Each retail media revenue model has trade-offs. Here's how to choose the right pricing structure for your program.
Product AgentsIntroducing Product Agents: A new, agentic approach to lifecycle marketing
Product Agents bring agentic commerce to Klaviyo, understanding products at a depth that rules-based systems cannot match.
Triggered EmailsBlack Friday isn't a sales peak. It's a starting gun
A Black Friday purchase tells you exactly when the customer needs to buy again. Most stores treat it as a one-day event. The data says otherwise.
SearchPlant nursery beats tech giants at personalization
A Danish plant nursery built search around when flowers bloom. Most ecommerce sites still serve the same results to everyone. The lift speaks for itself.
Product IntelligenceYour data is too small to spot the patterns that sell
Statistical significance requires volume. A single ecommerce store rarely has any. The math of why aggregate data sees what your dashboard cannot.
SolutionsHello Retail Wrapped 2025
A recap of everything Hello Retail shipped in 2025: product updates, improvements, and new capabilities for ecommerce teams.
SearchSearch Word Boosts: Precise Ecommerce Search Optimization
Control how products appear in search results for specific keywords. You can now pin, exclude, or boost products based on attributes like brand or category.
ConversationsA shoe comes back: Monica Trabjerg Balle on recommerce as a revenue channel
Monica Trabjerg Balle was Head of ecommerce at Roccamore when take-back came onto her radar as a commercial question. As former CCO at Create2Stay, she built circular commerce for 30+ brands. The numbers: 42% new customer acquisition, half the return rate of new products.
Product RecommendationsPin or Exclude Products to Curate Product Recommendations
Pin or exclude specific products in recommendation boxes to align suggestions with your merchandising strategy.
SearchInitial Content Upgraded: Inspire, Guide, and Convert Within Search
With this latest update, Initial Content now also includes advanced personalization features, creating a unique opportunity to capture shopper attention from the outset.
ArticleEcommerce Growth in Italy with Hello Retail & Socialware
Discover how Hello Retail & Socialware deliver Ecommerce Growth in Italy with tailored personalization and intelligent product discovery.
ArticleHow Hello Retail and D.TAILS is Helping Luksusbaby Go Global
Read how Hello Retail and D.TAILS helped Luksusbaby go global with improved search, filtering, and front-end enhancements for international shoppers.
ConversationsShopping beyond the website: Peter Sommer on Shopify's growth, AI translation, and agentic commerce
Peter Sommer has been a Shopify Plus partner since 2016. In this conversation, he covers what drives merchants off legacy platforms, how AI made a 25-year content library translatable in a month, and why the LLM advisory phase will reshape ecommerce before the checkout does.
SolutionsWe just made personalization in CRO a lot smarter for your store
We've just rolled out some powerful updates across our Conversion Rate Optimization (CRO) suite, and they open up a whole new layer of personalization.
ConversationsFuture-proof your business: Jennifer Montague on positioning as ecommerce's only durable advantage
Jennifer Montague spent a decade in Copenhagen's B2B startup scene. In this conversation, she argues that ecommerce brands focused on traffic and features are maximally exposed to Temu, AI search shifts, and the next disruption. Positioning is the durable edge.
ArticleSports store uses Hello Retail Banners to promote their services
Golfshopen.no uses Hello Retail Banners to promote high-value services exactly where shoppers are most engaged: in search results, categories, and brand pages.
Retail MediaIntroducing Retail Media Banners
Create, target, and manage on-site retail media banners powered by Product Intelligence AI, no manual guesswork needed.
Problem SolvingGeneric ecommerce emails are hurting my customer retention rate
Flat CTRs? Low repeat visits? Learn how static product emails are silently eroding customer retention, and what a personalized strategy can do instead.
ConversationsThe importance of company DNA
Morten Grabowski Kjær, co-founder of Luksusbaby, on building with restraint, staying open when your customers are online, and why the hardest part of scaling isn't the systems.
ArticleHow Biobottega Grew Online Sales with Hello Retail Search and Recommendations
Discover how Hello Retail helped one of Italy’s top organic retailer turn a 7,000-product catalog into an easy and engaging shopping experience.
ConversationsPurpose as a performance metric: How Contribe turned good causes into conversion drivers
Christoffer Bouet left strategy consulting because he wanted to move the needle on something that actually mattered. At 29, he co-founded Contribe, a plugin that embeds a free good cause into the ecommerce checkout. The results challenge everything ecommerce has assumed about friction.
ArticleOptiphar: AI search for online pharmacy
How Belgian online pharmacy Optiphar uses Hello Retail's smart search and in-category recommendations to boost product discovery and conversions.
Problem Solving"It's too complicated and time-consuming to manage Recommendations on my site"
If you want an easier way to edit recommendations settings on your online store, you need more user-friendly controls.
Problem Solving“I want to promote my own store brand on my online store”
If you carry multiple brands on your ecommerce site, explore this solution to promote your own store brand to your customers.
Problem Solving"I get many returns because customers order the wrong items."
Do you run an online store where imprecise search results lead to buyers getting the just slightly wrong product? Then this is a problem you should take a look at.
ArticleLegeakademiet lifting Search engagement with AI-Synonyms
Read how Danish toy retailer Legeakademiet boosted search engagement by using Hello Retail's AI-Synonyms to eliminate zero-result scenarios.
SearchAI-Synonyms – An Automatic Fix to Searches with No Results
AI-Synonyms automatically fix zero-result searches by finding alternative keywords that return relevant products.
SearchNew Search Analytics: Powerful Insights in your Dashboard
Hello Retail’s revamped search analytics dashboard adds revenue tracking, granular metrics, and deeper insights.
ArticleRight Price Tiles uses Pages to elevate Customer Experience
Learn how Right Price Tiles used Hello Retail Pages to transform their webshop into a reliable customer platform and essential staff tool.
SearchProduct Update: Analytics for Search Filters and Sorting
To help merchants define and select the filters most relevant to their customers, the Search solution by Hello Retail now also presents Analytics for Search Filters and Sorting usage.
ArticleBilXtra boosts sales with Hello Retail
Read how Norwegian auto parts retailer BilXtra achieved 87% bigger order sizes and 144% more conversions with Hello Retail Search and Recommendations.
Product IntelligenceSmarter discount distribution
Use data analysis to understand discount distribution across product types and optimize your promotional strategy.
Product IntelligenceUnlock Important Insights into Recurring Products
Predict when customers will re-purchase recurring products and time your marketing to match their buying cycle.
Product IntelligenceHourly distribution: Buy-time insights
The opportunities presented by Product Intelligence enable us to learn about buying behavior throughout the day from a product perspective.
Product IntelligenceWhat are product clusters?
How Product Clusters group similar products using AI to power more stable and accurate predictions in Product Intelligence.
Product IntelligenceProduct lifetime value (PLTV): The ecommerce metric your competitors aren't tracking
Product lifetime value measures the total downstream revenue a product generates after purchase. Learn how to calculate PLTV, use it to allocate ad spend, and compare it to CLV and LTV.
ArticleHello Retail helped us achieve more than we hoped for!
Aniforte.de's Maik Fabri on how Hello Retail improved customer journeys, boosted conversions by 5%, and lifted average order value by 11%.
Product IntelligenceProduct Intelligence powers our recs
Explore the impact of our Product Intelligence on the quality of product recommendations at Hello Retail.
Product IntelligenceThe future of eCommerce
Hello Retail reveals a fundamental shift in how its ecommerce solutions operate, powered by a new AI-driven approach.
Product IntelligenceProduct Intelligence – A product-centric AI opportunity
With a focus on complete privacy protection, we have developed state-of-the-art prediction software for the shopping industry. We call it Product Intelligence.
SolutionsInsights – Analytics made simple
Meet Insights, a smarter & simpler way to be presented with the top findings for your e-commerce store. All Hello Retail customers can now access this feature within MyHelloRetail.
ArticleCykelexperten.dk – Shopware 6
Read how Cykelexperten.dk partnered with Hello Retail via Wexo to create better upsell opportunities and a faster, more personalized Shopware 6 experience.
Product RecommendationsThe nature of Recommendation systems
In this information era, the Recommendation System (RS) has become an indispensable part of our everyday life. But what is a RS after all?
ArticleReducing Manual Work and Increasing Revenue
Read how PuurMieke.nl reduced manual work and increased revenue by partnering with Hello Retail for their specialty food intolerance webshop.
ArticleUser-Friendly ecommerce Solutions
How Keuken Speciaal increased conversion rate and revenue within 6 months using Hello Retail’s personalization tools.
ArticleProfessional Search
How Klockia increased their click-through rate from 16.4% to 27.8% using Hello Retail’s professional search function.