Conversations Inspirations, on the agenda for the Summer Release 2026
A preview of what Hello Retail customers are showing on June 9. Six product surfaces, six real stores, and where to read more before the webinar.
Conversations 
Retail Media Sponsored products best practices for ecommerce retailers
Sponsored products can drive revenue without annoying customers. Here are the best practices for implementing them on your ecommerce platform.
Conversations Email marketing beyond the blast
Anna Sophie Christensen, three-time Klaviyo Champion, on what real email personalization looks like beyond segmentation.
Product Agents What's new in Product Agents: more control, better testing, and smarter emails
New in Product Agents: Price Drop dashboard, test emails, message preview, channel limits, and smarter AI copy.
Solutions Shopify B2B is on every plan. What about personalization?
Shopify B2B is now on every plan. Personalization can go further - here's how to handle search, recommendations, and replenishment for wholesale buyers.
Industry Tips Improve Klaviyo emails with data
Your Klaviyo flows are solid. But if every abandoned cart email shows the same generic recommendations, you're leaving revenue on the table.
Industry Tips 7 triggered emails for ecommerce
Not all triggered emails are equal. These 7 types consistently outperform batch campaigns and most stores aren't using half of them.
Conversations Inside Product Agents: AI in ecommerce
How Product Agents combine predictive and generative AI to replace static ecommerce flows with dynamic decisions.
Industry Tips Replenishment reminders: the complete guide for ecommerce
Customers run out of products on predictable schedules. Replenishment reminders turn that predictability into repeat revenue.
Industry Tips Triggered emails: the ecommerce marketer's complete guide
Triggered emails outperform batch campaigns by wide margins. Here's how to set them up, what triggers matter most, and where ecommerce teams go wrong.
Industry Tips When developer-first search becomes a bottleneck
API-first search gave your developers full control. But now your merchandisers file tickets for every boost rule, and your recommendation logic lives in custom code. Here's when search infrastructure stops being an advantage.
Industry Tips Why enterprise personalization platforms cost more than they should
Enterprise personalization suites promise everything. But if your team is 3 people, not 30, the complexity and cost may outweigh the capabilities. Here's what mid-market ecommerce teams actually need.
Industry Tips Price drop alerts with Klaviyo
Price drops happen constantly in your catalog. Alerting the right customers at the right time turns markdowns into revenue instead of margin erosion.
Industry Tips Search analytics: find hidden revenue
Your site search data reveals exactly what customers want. Here's how to read a search analytics dashboard and turn those signals into revenue.
Industry Tips When your personalization vendor gets acquired: A practical guide
Your ecommerce personalization vendor just merged with an enterprise platform. Here's what to evaluate, what to watch for, and when it makes sense to explore alternatives.
Industry Tips Ecommerce personalization in weeks
Complex implementations delay your personalization ROI. Learn how to get ecommerce personalization live in weeks, not months — without a dedicated dev team.
Industry Tips 5 signs your personalization platform is holding you back
Struggling with slow implementation, developer bottlenecks, or unclear ROI? Here are five signs it might be time to switch personalization platforms.
Search Ecommerce search statistics for 2026
The data on ecommerce site search is clear: shoppers who search buy more, spend more, and convert at higher rates. Here are the statistics that matter in 2026.
Industry Tips Data driven personalization framework
Data driven personalization sounds great in theory. Here's a practical framework for implementing it without a data science team or enterprise budget.
Product Recommendations Ecommerce personalization trends 2026
The personalization trends that matter aren't the flashy ones. Here's what's actually moving the needle for ecommerce teams in 2026.
Industry Tips Measuring personalization ROI
A practical framework for measuring personalization ROI using A/B tests, holdout groups, and the three metrics that matter.
Product Recommendations Personalization strategies for SMB ecommerce
You don't need enterprise budgets to personalize effectively. Here are the personalization strategies that work for small and mid-market ecommerce stores.
Industry Tips Why product data is the most underused asset in retail
Most retailers sit on rich product data and barely scratch the surface. Here's how product intelligence turns raw data into competitive advantage.
Product Recommendations What to look for in a product recommendation API
Not all recommendation APIs are the same. Here's what separates a useful product recommendation API from one that just returns popular products.
Industry Tips Retail media for mid-market retailers
Retail media isn't just for Amazon and Walmart. Mid-market retailers can launch their own retail media programs with the right approach.
Retail Media Retail media revenue models compared: CPC, CPM, and hybrid
CPC, CPM, or hybrid? Each retail media revenue model has trade-offs. Here's how to choose the right pricing structure for your program.
Product Agents Introducing Product Agents: a new, agentic approach to lifecycle marketing
Product Agents bring agentic commerce to Klaviyo, understanding products at a depth that rules-based systems cannot match.
Triggered Emails Black Friday isn't a sales peak. It's a starting gun
A Black Friday purchase tells you exactly when the customer needs to buy again. Most stores treat it as a one-day event. The data says otherwise.
Search Plant nursery beats tech giants at personalization
A Danish plant nursery built search around when flowers bloom. Most ecommerce sites still serve the same results to everyone. The lift speaks for itself.
Industry Tips The $5M barrier: why personalization isn't optional anymore
Most stores stall around $2-3M revenue, not because the product is wrong, but because they treat every visitor the same. Five steps to break through.
Industry Tips The five moves that separate ecommerce winners from losers
Twenty years of scale-ups, five execution moves. The difference between stores that survive and stores that thrive is rarely the strategy. It's the discipline.
Industry Tips Why smart retailers hunt at the data fringe
Most ecommerce stores optimize the obvious. The real opportunities live at the fringe, where one store's noise becomes the network's signal.
Industry Tips Why your bestsellers are killing your profits
Your top 20% of products get all the attention. The other 80% sit there like wallpaper. Here's why the fringe of your catalog is where the margin lives.
Product Intelligence Your data is too small to spot the patterns that sell
Statistical significance requires volume. A single ecommerce store rarely has any. The math of why aggregate data sees what your dashboard cannot.
Industry Tips Why your brain can't handle your product catalog
Your merchandiser remembers fifty SKUs. Your catalog has five thousand. Why intuition stops scaling, and what Product Intelligence does about it.
Solutions Hello Retail Wrapped 2025
A recap of everything Hello Retail shipped in 2025 — product updates, improvements, and new capabilities for ecommerce teams.
Search Search Word Boosts: Precise Ecommerce Search Optimization
Control how products appear in search results for specific keywords. You can now pin, exclude, or boost products based on attributes like brand or category.
Product Recommendations Pin or Exclude Products to Curate Product Recommendations
Pin or exclude specific products in recommendation boxes to align suggestions with your merchandising strategy.
Search Initial Content Upgraded: Inspire, Guide, and Convert Within Search
With this latest update, Initial Content now also includes advanced personalization features, creating a unique opportunity to capture shopper attention from the outset.
Industry Tips Shopify-ready Black Friday tips – straight from DTAILS (and a chat with Peter Sommer)
We teamed up with our partner DTAILS to pull together practical, low-effort ideas you can implement now to make Black Friday actually work for you!
Article Ecommerce Growth in Italy with Hello Retail & Socialware
Discover how Hello Retail & Socialware deliver Ecommerce Growth in Italy with tailored personalization and intelligent product discovery.
Article How Hello Retail and D.TAILS is Helping Luksusbaby Go Global
Read how Hello Retail and D.TAILS helped Luksusbaby go global with improved search, filtering, and front-end enhancements for international shoppers.
Industry Tips 9 ways to promote Black Friday campaigns with Banners across the site
Nine ways to use on-site banners to promote Black Friday campaigns, guide shoppers to the right offers, and drive conversions.
Solutions We just made personalization in CRO a lot smarter for your store
We've just rolled out some powerful updates across our Conversion Rate Optimization (CRO) suite, and they open up a whole new layer of personalization.
Article Sports store uses Hello Retail Banners to promote their services
Golfshopen.no uses Hello Retail Banners to promote high-value services exactly where shoppers are most engaged: in search results, categories, and brand pages.
Industry Tips Personalized emails – key to a successful Black Friday campaign
Why personalized emails outperform mass blasts during Black Friday and how to build deeper customer connections.
Retail Media Introducing Retail Media Banners
Create, target, and manage on-site retail media banners powered by Product Intelligence AI — no manual guesswork needed.
Problem Solving Generic ecommerce emails are hurting my customer retention rate
Flat CTRs? Low repeat visits? Learn how static product emails are silently eroding customer retention — and what a personalized strategy can do instead.
Conversations The importance of company DNA
Morten Grabowski Kjær, co-founder of Luxusbaby, on building with restraint, staying open when your customers are online, and why the hardest part of scaling isn't the systems.
Article How Biobottega Grew Online Sales with Hello Retail Search and Recommendations
Discover how Hello Retail helped one of Italy’s top organic retailer turn a 7,000-product catalog into an easy and engaging shopping experience.
Conversations Purpose as a performance metric: how Contribe turned good causes into conversion drivers
Christoffer Bouet left strategy consulting because he wanted to move the needle on something that actually mattered. At 29, he co-founded Contribe — a plugin that embeds a free good cause into the ecommerce checkout. The results challenge everything ecommerce has assumed about friction.
Industry Tips Price-Aware Personalization: A Guide to Budget Zones from Hello Retail
Budget Zones groups products into five price tiers to deliver price-aware personalization matched to each shopper's preferences.
Industry Tips Advice from CSMs – Christmas tweaks
Our Customer Success Management team is your Secret Santa this year! They are here to deliver expert advice and tips and tricks for your holiday sales and campaigns.
Article Optiphar: AI search for online pharmacy
How Belgian online pharmacy Optiphar uses Hello Retail's smart search and in-category recommendations to boost product discovery and conversions.
Problem Solving "It's too complicated and time-consuming to manage Recommendations on my site"
If you want an easier way to edit recommendations settings on your online store, you need more user-friendly controls.
Problem Solving “I want to promote my own store brand on my online store”
If you carry multiple brands on your ecommerce site, explore this solution to promote your own store brand to your customers.
Problem Solving "I get many returns because customers order the wrong items."
Do you run an online store where imprecise search results lead to buyers getting the just slightly wrong product? Then this is a problem you should take a look at.
Article Legeakademiet lifting Search engagement with AI-Synonyms
Read how Danish toy retailer Legeakademiet boosted search engagement by using Hello Retail's AI-Synonyms to eliminate zero-result scenarios.
Industry Tips Black Friday Report 2023
Hello Retail’s Black Friday Report 2023 breaks down merchant performance data, revealing 26% higher revenue compared to 2022.
Search AI-Synonyms – An Automatic Fix to Searches with No Results
AI-Synonyms automatically fix zero-result searches by finding alternative keywords that return relevant products.
Search New Search Analytics: Powerful Insights in your Dashboard
Hello Retail’s revamped search analytics dashboard adds revenue tracking, granular metrics, and deeper insights.
Industry Tips HOW and WHY You Should Compare Periods in Analytics
Explore how to use Hello Retail Analytics to compare periods to evaluate your site’s performance with Search and Recommendations.
Article Right Price Tiles uses Pages to elevate Customer Experience
Learn how Right Price Tiles used Hello Retail Pages to transform their webshop into a reliable customer platform and essential staff tool.
Search Product Update: Analytics for Search Filters and Sorting
To help merchants define and select the filters most relevant to their customers, the Search solution by Hello Retail now also presents Analytics for Search Filters and Sorting usage.
Article BilXtra boosts sales with Hello Retail
Read how Norwegian auto parts retailer BilXtra achieved 87% bigger order sizes and 144% more conversions with Hello Retail Search and Recommendations.
Product Intelligence Smarter discount distribution
Use data analysis to understand discount distribution across product types and optimize your promotional strategy.
Product Intelligence Unlock Important Insights into Recurring Products
Predict when customers will re-purchase recurring products and time your marketing to match their buying cycle.
Product Intelligence Hourly distribution: buy-time insights
The opportunities presented by Product Intelligence enable us to learn about buying behavior throughout the day from a product perspective.
Product Intelligence What are product clusters?
How Product Clusters group similar products using AI to power more stable and accurate predictions in Product Intelligence.
Product Intelligence Product lifetime value (PLTV): the ecommerce metric your competitors aren't tracking
Product lifetime value measures the total downstream revenue a product generates after purchase. Learn how to calculate PLTV, use it to allocate ad spend, and compare it to CLV and LTV.
Article Hello Retail helped us achieve more than we hoped for!
Aniforte.de's Maik Fabri on how Hello Retail improved customer journeys, boosted conversions by 5%, and lifted average order value by 11%.
Introduction to myHelloRetail dashboard
Get a full overview of the MyHelloRetail Dashboard presented by one of our Customer Success specialists. This information will help you find the crucial information you need when you need it.
Industry Tips Improve with Audience
Now you can achieve even new goals with Hello Retail's Audience which is a bullet-proof solution that will guarantee higher engagement from your prospects.
Product Intelligence Product Intelligence powers our recs
Explore the impact of our Product Intelligence on the quality of product recommendations at Hello Retail.
Industry Tips Last-minute Valentine's Day initiatives
This week we are back with a few suggestions to spread more love to your customers and help them celebrate Valentine’s Day!
Product Intelligence The future of eCommerce
Hello Retail reveals a fundamental shift in how its ecommerce solutions operate, powered by a new AI-driven approach.
Product Intelligence Product Intelligence – A product-centric AI opportunity
With a focus on complete privacy protection, we have developed state-of-the-art prediction software for the shopping industry. We call it Product Intelligence.
Industry Tips Industry performance report on Black Friday 2022
Black Friday 2022 industry performance data from Hello Retail merchants, comparing revenue and trends to 2021.
Industry Tips Christmas Marketing Tips
Christmas marketing tips to boost holiday sales with audience segmentation and help shoppers find the perfect gift.
Industry Tips Treat your loyal customers to something extra
Ideas for rewarding loyal customers during Black Week, from exclusive deals to personalized thank-you moments.
Industry Tips Pages boosts for Black Friday
Black Friday is approaching fast and if you forgot to set up boosts for your category and brand pages – we got your back! You can do that in less than a minute and with just a few clicks!
Industry Tips Life Time Value for Brands – Part II
Part two of our lifetime value series, exploring which brands drive high LTV in the bike and health & fitness industries.
Industry Tips Search boosts for Black Friday
This week, we are back with a crucial tip that we know will support your Black Friday strategy and will help you maximise your profits and sales: it’s simple – use Boosts!
Industry Tips Target earlier Black Friday customers
In this week’s edition of Hello Retail’s Tuesday tips, we are diving head first into the importance of strengthening your customer base and relationship with existing and potential buyers.
Industry Tips Lifetime Value for Brands
This week we are focusing on the brands that create high LTV, as well as repeat customers for the Fashion, Pets, Outdoors and Electronics industries.
Industry Tips Finding the good in poor performance
How ecommerce managers can turn poor-performing metrics into actionable insights and smarter business decisions.
Industry Tips Lifetime Value for Baby shops
Did you know? We have analyzed the data and found that customers who buy the brand Oli & Carol tend to have an almost 2.5X LTV compared to the average LTV.
Industry Tips Why your eCommerce store needs a smart site search
About 61% of eCommerce sites offer site search performance that is below average. At the same time, on-site searchers are almost two times more likely to convert than other website users.
Solutions Insights – Analytics made simple
Meet Insights, a smarter & simpler way to be presented with the top findings for your e-commerce store. All Hello Retail customers can now access this feature within MyHelloRetail.
Industry Tips How to become Data Driven and Why
Becoming data-driven in your decision-making is the act of making informed decisions rather than relying on gut feeling. Learn more about how to do it.
Industry Tips Paid Social Media cost is rising – here's something you could do about it
According to data from Hunch, the five major social media platforms – Facebook, Google (including YouTube), TikTok and Snapchat – all showed an increase in advertisers in Q2 2021.
Article Tuinhout Discount
Read how Dutch garden retailer Tuinhout Discount used Hello Retail to outperform competitors and boost their webshop performance.
Article Cykelexperten.dk – Shopware 6
Read how Cykelexperten.dk partnered with Hello Retail via Wexo to create better upsell opportunities and a faster, more personalized Shopware 6 experience.
Product Recommendations The nature of Recommendation systems
In this information era, the Recommendation System (RS) has become an indispensable part of our everyday life. But what is a RS after all?
Article Reducing Manual Work and Increasing Revenue
Read how PuurMieke.nl reduced manual work and increased revenue by partnering with Hello Retail for their specialty food intolerance webshop.
Article User-Friendly ecommerce Solutions
How Keuken Speciaal increased conversion rate and revenue within 6 months using Hello Retail’s personalization tools.
Industry Tips The importance of personalization in E-commerce!
Simon Vaala, CSO at Hello Retail, explores why personalization is essential in ecommerce and how consumer expectations have evolved.
Article Professional Search
How Klockia increased their click-through rate from 16.4% to 27.8% using Hello Retail’s professional search function.