Video library

Intro Product Agents

A short intro to Product Agents

Episode 06: Product Agents - Sarah Cournane

Winter Release 2026: Product Agents

For years, ecommerce teams have relied on static email flows, fixed delays, and best-guess timing to drive repeat purchases. But when every customer uses products differently, rule-based messaging is simply not enough. Our Winter Release is all about maximizing revenue from existing customers with a new, agentic approach. Product Agents make autonomous decisions at scale — determining which customers to contact, exactly when to reach them, and what message will create an impact, based on real product usage and intent signals. Who this is for 👩‍💻 This session is for heads of ecommerce, ecommerce managers, email marketers, and agencies managing retention for ecommerce brands.

Fall Release 2025: Growth Mode

Behind this release is a simple goal: to equip ecommerce teams with better tools to grow. Hello Retail’s Fall Release 2025 – “Growth Mode” introduces new tools that give ecommerce teams more control over merchandising, search, and on-site promotions. Key updates include: Retail Media Banners to place targeted campaign banners directly in the shopping journey Search Word Boosting to promote or demote products for specific search terms Improved Initial Search Content to show relevant products earlier in the search experience Pinned Products to manually control recommendations like alternatives or “bought together” The release focuses on helping ecommerce teams drive more revenue from existing traffic by combining AI automation with stronger manual control.

Episode 05: Recommerce - Monica Trabjerg Balle

Episode 04: Shopify and The Age of Agentic Commerce - Peter Sommer

Episode 03: Marketing Masterclass - Jennifer Montague

Episode 02: DNA - Morten Grabowski Kjær

Episode 01: Purpose - Christoffer Bouet