new agentic solution
1:1 email marketing with Product Agents
Product Agents decide what emails to send in real time, choosing the right content, products, and send time for each customer. This makes every email relevant, timely, and more likely to convert.
On-demand webinar: Product Agents
This release is all about maximizing revenue from existing customers with a new, agentic approach that changes how ecommerce teams think about retention.
Maximize revenue
from existing customers
Product Agents, use product and customer behavior data to choose the right recipients, timing, and content for each email. Connected to your Klaviyo account, they continuously adapt as inventory, prices, and purchase behavior change.
6x more revenue per email sent compared to standard Klaviyo upsell flows
This makes every email more relevant and work harder than your existing upsell flow — turning post-purchase moments into a powerful revenue channel.
Personalized timing based on individual purchases
By analyzing individual product usage cycles, the Agents predict the exact day a customer is ready to repurchase. You reach them at peak intent, not a week too early and not a day too late.
The next ideal product in every journey
Retention goes beyond refills. Product Agents identify the next logical step in each customer journey, whether that is an accessory, a replenishment, or a relevant alternative at the right moment.
Messages created for the moment
Product Agents generate each message in real time, adapting content and recommendations to each the individual customers and trigger.
Always-on agents, and no opportunity missed
Six intelligent agents working around the clock to maximize customer engagement and revenue.
Price Drop – Viewed Product
Send 1:1 personalized alerts for products customers viewed.
Price Drop – Alternative Product
Expose shoppers to relevant alternatives on-sale, they may not have considered.
Price Drop – Purchased Replenishment
Prompt faster re-orders when replenishment products go on sale.
Replenishment Reminder
Trigger reminders based on real product usage, not averages.
Recommended Addons
Recommend complementary products that fit exactly with past purchases.
Alternative Picks
Follow up with highly relevant alternatives customers care about, at the right time.
Stay in control
Use existing email templates, and decide how your messages will sound with a preset tone, or create a custom voice of your own.
Know what is live
Track how many emails are scheduled and sent at a glance, so you always know what is going out, and when.
Klaviyo integration
Connect Product Agents to Klaviyo, use your existing email templates, and track performance in real time. Advanced use cases are available via webhooks.
Trusted partners
We are also partnering with agencies and Klaviyo specialists, to ensure the integration is battle-tested, customer-driven, and built to deliver real impact from day one.
Pricing Calculator
Credits
Credits reflect the total AI resources utilized to generate and send emails across your account each month.
Overage rate: €50 per 1,000 emails
What are Product Agents?
Product Agents are context-aware AI agents that autonomously decide what emails to send, when to send them, and which products to feature — based on real-time product data, customer behavior, and purchase history. Unlike traditional email flows, each agent acts independently, evaluating every customer-product combination to find the right message at the right moment.
Context-aware decisions
- Each agent evaluates product availability, price changes, and customer signals in real time
- Powered by Product Intelligence — the same AI backbone behind search and recommendations
- Agents know when a product's price drops, when stock runs low, and when a customer is likely to repurchase
Autonomous orchestration
- Six specialized agents: Price Drop (Viewed), Price Drop (Alternative), Price Drop (Replenishment), Replenishment Reminder, Recommended Addons, Alternative Picks
- Agents coordinate to prevent over-messaging — built-in frequency and priority rules
- Tone of voice customization — each agent adapts messaging to your brand
Works inside your existing stack
- Integrates directly with Klaviyo — agents trigger within your existing email infrastructure
- No migration required — Product Agents complement standard Klaviyo flows
- 6x more revenue per email sent compared to standard Klaviyo upsell flows
- Live dashboard for monitoring what agents are sending and why
Book a demo
See how Product Agents can work for your store.
- See how it works with your products and data
- Walk through real scenarios for your store
- Learn what can be automated for you