Try Product Agents for free

For stores that use Shopify and Klaviyo.A 14-day free trial with 500 emails.

No card needed · 14 days or 500 emails · You need Shopify admin access and a Klaviyo accountIf you decide to continue, it starts at €99 per month

Emails your flows can't send today

AI agents that decide what emails to send, to whom, and when, based on your live product data and what each customer has browsed and bought.

A shopper buys a carbon road bike on a bike shop's product page. Product Agents find a matching add-on, an aero road helmet, and email the shopper about it eight days later.

Product Agents in 3 minutes

Product Agents for Klaviyo

Two tools you already run, connected

Shopify and Klaviyo are both standard Hello Retail integrations, if you have admin access, the setup is straightforward.

  1. Shopify

    Shopify sends the data

    Products, prices, stock and orders flow into Hello Retail.

  2. Hello Retail

    Hello Retail decides

    The agents pick the recipient, the products and the moment.

  3. Klaviyo

    Klaviyo sends the email

    Your lists, your templates, your sender.

Set it up in an afternoon

  1. Connect

    Your Shopify store, your Klaviyo API key, and the list or segment that holds your consent.

  2. Set up your template

    Pick a Klaviyo template you already use. We copy it and add the product blocks in your styling.

  3. Switch on and test

    Choose your agents, set the tone of voice, and send yourself a real test email.

Seven agents, all included

Each one watches for a single moment and writes the email when it happens.

  • Price Drop: Viewed Product

    A product they looked at drops in price.

  • Price Drop: Alternative

    A discounted alternative to what they viewed.

  • Price Drop: Replenishment

    Something they repurchase goes on sale.

  • Price Drop: Complementary

    A matching add-on drops in price.

  • Replenishment Reminder

    Time to reorder, based on real usage.

  • Recommended Addons

    Add-ons that fit what they already bought.

  • Alternative Picks

    Alternatives they are likely to want next.

  • Run them on your own store

    14 days or 500 emails, whichever comes first.

    Start free trial

How it's different from your flows

A standard Klaviyo flowWith Product Agents
A price dropsEmails people who viewed that exact productAlso reaches people who viewed similar products, and past buyers of things they reorder
Time to reorderFires a fixed number of days after every orderTimed to how long the product lasts, then to each customer's own pace
After a purchaseThe same cross-sell for everyoneAdd-ons picked for what each customer bought
UpkeepSegments, splits and timing rules to maintainNothing to maintain after setup

Your welcome, cart and post-purchase flows stay as they are. Each agent gets its own flow beside them.

Results our customers see

6.5xmore revenue per email sent
"Product Agents picked up the patterns we couldn't act on (comparison shoppers, replenishment timing) and turned them into revenue. The 17X ROI in the first week made it an easy decision to upgrade to a bigger plan."
Mathias SandstenMarketing Automation Specialist, Beslag Online
Read the Beslag Online story
~50%open rate on reorder reminders
"Once I had set up templates in Klaviyo, the product agents have been almost entirely self-sufficient. They're just running in the background, bringing in solid, quiet revenue that we would have lost otherwise."
Mathilde EgedeMathilde EgedeCRM & Loyalty Manager, Life Extension Europe
Read the Life Extension Europe story

AI decides. You set the rules.

  • One email a day, max

    Per customer, across every agent. Add your own caps on top.

  • Test before it goes live

    Send yourself a real example from any agent first.

  • Your consent rules

    Only the Klaviyo list or segment you choose.

  • Your templates, your tone

    A preset tone of voice, or your own prompt per agent.

  • Your discount rules

    Set the minimum price drop, and filter the products.

  • See what's coming

    Scheduled, sent and skipped, per agent.

See the settings for yourselfOpen the tour

Questions before you start

What counts as one of my 500 free emails?
One credit is used each time an agent hands a message to Klaviyo to send. Test emails and messages the agents decide to skip are free. The trial ends after 14 days or 500 credits, whichever comes first.
How long does setup really take?
An afternoon. You connect Shopify and Klaviyo, set up your template, then pick your agents, give each one its flow and test them. You do it yourself, in one sitting, with no calls and nothing to wait on.
Do I need a developer?
No. If you can create an API key and set a flow live in Klaviyo, you can set up Product Agents. Our setup guide walks you through each step.
Will this interfere with my existing Klaviyo flows?
No. Each agent you switch on gets its own Klaviyo flow, so the agents sit alongside your welcome, cart and post-purchase flows and leave them untouched.
How often will my customers get emails?
At most one Product Agents email per customer per day. You can add your own caps, and if several agents qualify at once, only the most relevant email is sent.
Who can the agents email?
Only the people in the Klaviyo list or segment you choose as your consent source. Your existing consent rules and unsubscribes still apply.
What happens after 14 days?
Nothing, unless you want it to. There is no card on file, so nothing renews. If you continue, plans start at €99 a month for 5,000 emails, billed yearly.
What does it cost if I continue?
Plans start at €99 a month for 5,000 emails, billed yearly, or €119 a month billed monthly. Go over your plan in a given month and extra emails are €50 per 1,000. Test emails and the messages the agents decide to skip never use credits. See the full pricing here.
Not on Shopify?
Already a Hello Retail customer on Klaviyo? You can start the free trial on any of our supported platforms: log in to your Hello Retail account and start it from the Product Agents tab. Otherwise, Product Agents work with any ecommerce platform we can read a product feed from, and the place to start is a conversation: book a meeting here.

Start today

14 days. 500 emails. Your Shopify store, your Klaviyo, our agents.

Start free trial

Not on Shopify? Existing Hello Retail customers on Klaviyo can start the trial from the Product Agents tab in their Hello Retail account. Otherwise, the place to start is a conversation:book a meeting here.