Triggered Emails
Increase email conversion rates and win back customers with smart, event-based automatic emails.
Introducing: Product Agents
This release is all about maximizing revenue from existing customers with a new, agentic approach that changes how ecommerce teams think about retention.
How Hello Retail delivers Triggered Emails
Automatic smart activation and retention activities to ensure monetization of high-interest visitors and converting customers even further.
Triggered emails
Automatically send smart and relevant triggered email notifications to your webshop visitors, based on their previous behavior.
Leverage the value of abandoned cart, price drop, and post-conversion triggers to capture more conversions and sell more.
Email marketing automation for ecommerce
Hello Retail's triggered email system automates key lifecycle flows — from abandoned cart recovery to post-purchase nurturing — with AI-powered product recommendations personalized for each recipient.
Lifecycle email flows
- Abandoned cart — recover revenue from visitors who left items behind
- Browse abandonment — re-engage visitors who viewed products but didn't add to cart
- Post-purchase — cross-sell and upsell after an order is placed
- Price drop alerts — notify customers when products they viewed go on sale
- Replenishment reminders — trigger based on real usage patterns
- Win-back campaigns — re-activate lapsed customers with relevant products
AI-powered personalization
- Product recommendations powered by Product Intelligence (250M+ products)
- Each email features products selected for the individual recipient
- Cross-product learning — search and browse behavior improves email recommendations
- Cookie-independent — personalization works regardless of consent status
- Dynamic content blocks that update with real-time product data
ESP integrations
- Works with Klaviyo, Mailchimp, ActiveCampaign, and other major ESPs
- No-code email content blocks — drag and drop into your existing templates
- HTML template support for custom designs
- Managed templates available — no frontend development needed
- Full documentation at support.helloretail.com
Value that matters...
Higher usage
Up to 30% of ecommerce visitors responds positively to emails.
Better conversion
A good email experience can convert 6x better than just browsing.
Increased revenue
Email accounts for up to 25% of all revenue.
Post Conversion
Using Hello Retail we have improved our KPIs across the board. We use search, product recommendations, abandoned cart and newsletter content. All are great features and easy to implement and use. The best thing about working with Hello Retail is their support team which are always ready to help when we want to add new features or change something. They implement changes extremely fast, and they always find a solution, even how complicated the request might seem.
Frederik Nielsen
Founder
Our integrations
Go further with Hello Retail email
Triggered Emails are part of a complete email marketing suite. All three products share the same Product Intelligence engine.
Product Agents
NewAI agents that autonomously decide what emails to send, when, and to whom — choosing the right products and send time for each customer in real time. 6x more revenue per email.
Newsletter Content
Personalized product recommendations automatically included in your marketing emails and newsletters — 300% higher click-through rates with content tailored to each recipient.
Schedule a demo
What you can expect from this meeting?
- Get a full tour of the platform features
- See how we integrate with your ecommerce platform
- Get answers to your questions
- No commitment and plenty of insights
See how Hello Retail can elevate the performance of your online store.