Triggered Emails
Win back customers and lift conversion with behavioral emails (abandoned cart, browse abandonment, price drop, post-purchase), personalized by Product Intelligence and sent directly by Hello Retail.
Summer Release 2026: Inspirations
Live webinar June 19 at 14:00 CET. See advanced personalization at work on real online stores.
How Hello Retail delivers Triggered Emails
Triggered Emails are automated messages sent in response to shopper behavior: abandoned cart, browse abandonment, and price drop. Hello Retail personalizes each send through Product Intelligence and dispatches them directly, with no separate email service provider required.
Triggered emails, personalized
Because the personalization is product-centric (Product Intelligence tracks 250+ million products across the network rather than individual shoppers), each email selects the right products for the moment.
Abandoned cart, browse abandonment, price drop, back-in-stock, and post-purchase cross-sell all run from the same Product Intelligence layer that powers Hello Retail's recommendations elsewhere on the site.
Value that matters...
Higher engagement
A meaningful share of ecommerce visitors responds positively to behavioral emails compared with generic broadcast sends.
Better conversion
A relevant, well-timed email tends to convert significantly higher than an untargeted browse session.
Material channel
Email remains a material share of ecommerce revenue for most stores when personalized correctly.
Post Conversion
Using Hello Retail we have improved our KPIs across the board. We use search, product recommendations, abandoned cart and newsletter content. All are great features and easy to implement and use. The best thing about working with Hello Retail is their support team which are always ready to help when we want to add new features or change something. They implement changes extremely fast, and they always find a solution, even how complicated the request might seem.
Frederik Nielsen
Founder
Go further with Hello Retail email
Triggered Emails are part of Hello Retail's email marketing tools, sharing the same Product Intelligence engine.
Product Agents
NewAI agents that autonomously decide what to send, when, and to whom, choosing the right products and send time for each customer in real time.
Newsletter Content
Personalized product recommendation blocks for any ESP newsletter. Each recipient sees different products based on browsing and purchase history.
Schedule a demo
What you can expect from this meeting?
- Get a full tour of the platform features
- See how we integrate with your ecommerce platform
- Get answers to your questions
- No commitment and plenty of insights
See how Hello Retail can elevate the performance of your online store.