Hello Retail Blog
Data-driven strategies, personalization tactics, and merchandising wisdom for ambitious ecommerce professionals.
TechnologyThe reading version of our Fall Release 2026 webinar. See how the Hello Retail MCP server lets Claude or ChatGPT build reports, fix zero-result searches and edit your search design.
SolutionsZero-result searches, tired recommendations, guesswork promotions. The questions to ask an AI assistant connected to Hello Retail, and how to set it up in five minutes.
SearchShoppers who search already know what they want. Here is what the research says about speed and sales, and what faster search results mean for your store.
Product AgentsKasper Refskou Jensen and Anna Sophie Christensen took the stage at E-handelskonferencen 2026 with three things to change in your email setup on Monday morning. Here's the short version, plus the film from the day.
Industry TipsAlexander Fundin, CEO of the Nordic commerce agency Bluemint, on why product data decides whether AI search, recommendations and email agents work, and a five-question check to run before any AI project.
ConversationsMost personalization still only changes what a message says. The next shift is using product data to decide whether it gets sent at all, and when.
Retail MediaA retail media business can add revenue worth 5% to 7% of ecommerce sales at margins above 65% (BCG, 2025). 35 numbers on market size, retailer margins and shopper trust.
ConversationsCasper Ackermann and Emil Flou Hjorth Jensen from s360 on why most ecommerce brands are still guessing at personalization, and how product data is becoming the thing that decides when a message gets sent.
ConversationsFour Hello Retail Conversations guests, from a Shopify partner to a Klaviyo Champion, independently named the same problem: most ecommerce data isn't structured for AI to sell, recommend, or advise on a brand's behalf.
In the NewsHello Retail and marketing technology agency s360 have signed a partnership agreement pairing Product Agents with s360's marketing automation practice.
Product Recommendations71% of consumers expect personalized interactions and 76% get frustrated when they don't happen (McKinsey). The verified dataset on what personalization does to revenue, loyalty, and AI adoption in 2026.
Product AgentsThe Complementary Product Agent emails past buyers when an accessory that pairs with something they already bought drops in price, lifting cross-sell and attach rate without discounting your hero products.
Triggered EmailsAutomated ecommerce emails convert at 1.49% versus 0.08% for batch campaigns, and earn 22 times more per send (Omnisend, 2025). The dataset behind why triggered email drives revenue.
PartnersA partner profile on dtails: Scandinavia's first Shopify Plus agency, what their background as actual webshop operators produces in practice, and what eight years of joint client work with Hello Retail looks like.
Product RecommendationsShoppers who click a recommendation convert 4.6x more often and account for 26% of revenue from just 7% of visits (Salesforce). The full 2026 dataset on why recommendations drive ecommerce growth.
Product AgentsThe Price Drop Potential dashboard in Hello Retail Product Agents shows which products have the largest reachable audience for a price drop email, with estimated revenue per product, before you change a single price.
ConversationsAnna Sophie Christensen shows how integrating Klaviyo data across channels delivers real personalization only when lifecycle stage drives the segmentation logic.
ConversationsA preview of what Hello Retail customers are showing on June 19. Five product surfaces, five real stores, and where to read more before the webinar.
Retail MediaSponsored products can drive revenue without annoying customers. Here are the best practices for implementing them on your ecommerce platform.
ConversationsAnna Sophie Christensen, three-time Klaviyo Champion, on what real email personalization looks like beyond segmentation.
Product AgentsNew in Product Agents: Price Drop dashboard, test emails, message preview, channel limits, and smarter AI copy.
SolutionsShopify B2B is now on every plan. Personalization can go further - here's how to handle search, recommendations, and replenishment for wholesale buyers.
ConversationsHow Product Agents combine predictive and generative AI to replace static ecommerce flows with dynamic decisions.
PersonalizationA structured framework for evaluating ecommerce personalization platforms. The five capabilities that actually matter, the architecture questions most buyers miss, and the trade-offs nobody mentions in sales calls.
SearchSite search users convert at 4.63% vs 2.77% for non-searchers (Econsultancy). 43% of shoppers head straight to the search bar. The full 2026 dataset on why search drives revenue.
Product RecommendationsThe ecommerce personalization trends driving measurable results in 2026: AI-driven behavioral signals, collective intelligence, privacy-first data collection, and more, plus what's actually changed since 2024.
Product RecommendationsYou don't need enterprise budgets to personalize effectively. Here are the personalization strategies that work for small and mid-market ecommerce stores.
Product RecommendationsNot all recommendation APIs are the same. Here's what separates a useful product recommendation API from one that just returns popular products.
Retail MediaCPC, CPM, or hybrid? Each retail media revenue model has trade-offs. Here's how to choose the right pricing structure for your program.
Product AgentsProduct Agents bring agentic commerce to Klaviyo, understanding products at a depth that rules-based systems cannot match.
Triggered EmailsA Black Friday purchase tells you exactly when the customer needs to buy again. Most stores treat it as a one-day event. The data says otherwise.
SearchA Danish plant nursery built search around when flowers bloom. Most ecommerce sites still serve the same results to everyone. The lift speaks for itself.
Product IntelligenceStatistical significance requires volume. A single ecommerce store rarely has any. The math of why aggregate data sees what your dashboard cannot.
SolutionsA recap of everything Hello Retail shipped in 2025: product updates, improvements, and new capabilities for ecommerce teams.
SearchControl how products appear in search results for specific keywords. You can now pin, exclude, or boost products based on attributes like brand or category.
ConversationsMonica Trabjerg Balle was Head of ecommerce at Roccamore when take-back came onto her radar as a commercial question. As former CCO at Create2Stay, she built circular commerce for 30+ brands. The numbers: 42% new customer acquisition, half the return rate of new products.
Product RecommendationsPin or exclude specific products in recommendation boxes to align suggestions with your merchandising strategy.
SearchWith this latest update, Initial Content now also includes advanced personalization features, creating a unique opportunity to capture shopper attention from the outset.
ArticleDiscover how Hello Retail & Socialware deliver Ecommerce Growth in Italy with tailored personalization and intelligent product discovery.
ArticleRead how Hello Retail and D.TAILS helped Luksusbaby go global with improved search, filtering, and front-end enhancements for international shoppers.
ConversationsPeter Sommer has been a Shopify Plus partner since 2016. In this conversation, he covers what drives merchants off legacy platforms, how AI made a 25-year content library translatable in a month, and why the LLM advisory phase will reshape ecommerce before the checkout does.
SolutionsWe've just rolled out some powerful updates across our Conversion Rate Optimization (CRO) suite, and they open up a whole new layer of personalization.
ConversationsJennifer Montague spent a decade in Copenhagen's B2B startup scene. In this conversation, she argues that ecommerce brands focused on traffic and features are maximally exposed to Temu, AI search shifts, and the next disruption. Positioning is the durable edge.
ArticleGolfshopen.no uses Hello Retail Banners to promote high-value services exactly where shoppers are most engaged: in search results, categories, and brand pages.
Retail MediaCreate, target, and manage on-site retail media banners powered by Product Intelligence AI, no manual guesswork needed.
Problem SolvingFlat CTRs? Low repeat visits? Learn how static product emails are silently eroding customer retention, and what a personalized strategy can do instead.
ConversationsMorten Grabowski Kjær, co-founder of Luksusbaby, on building with restraint, staying open when your customers are online, and why the hardest part of scaling isn't the systems.
ArticleDiscover how Hello Retail helped one of Italy’s top organic retailer turn a 7,000-product catalog into an easy and engaging shopping experience.
ConversationsChristoffer Bouet left strategy consulting because he wanted to move the needle on something that actually mattered. At 29, he co-founded Contribe, a plugin that embeds a free good cause into the ecommerce checkout. The results challenge everything ecommerce has assumed about friction.
ArticleHow Belgian online pharmacy Optiphar uses Hello Retail's smart search and in-category recommendations to boost product discovery and conversions.
Problem SolvingIf you want an easier way to edit recommendations settings on your online store, you need more user-friendly controls.
Problem SolvingIf you carry multiple brands on your ecommerce site, explore this solution to promote your own store brand to your customers.
Problem SolvingDo you run an online store where imprecise search results lead to buyers getting the just slightly wrong product? Then this is a problem you should take a look at.
ArticleRead how Danish toy retailer Legeakademiet boosted search engagement by using Hello Retail's AI-Synonyms to eliminate zero-result scenarios.
SearchAI-Synonyms automatically fix zero-result searches by finding alternative keywords that return relevant products.
SearchHello Retail’s revamped search analytics dashboard adds revenue tracking, granular metrics, and deeper insights.
ArticleLearn how Right Price Tiles used Hello Retail Pages to transform their webshop into a reliable customer platform and essential staff tool.
SearchTo help merchants define and select the filters most relevant to their customers, the Search solution by Hello Retail now also presents Analytics for Search Filters and Sorting usage.
ArticleRead how Norwegian auto parts retailer BilXtra achieved 87% bigger order sizes and 144% more conversions with Hello Retail Search and Recommendations.
Product IntelligenceUse data analysis to understand discount distribution across product types and optimize your promotional strategy.
Product IntelligencePredict when customers will re-purchase recurring products and time your marketing to match their buying cycle.
Product IntelligenceThe opportunities presented by Product Intelligence enable us to learn about buying behavior throughout the day from a product perspective.
Product IntelligenceHow Product Clusters group similar products using AI to power more stable and accurate predictions in Product Intelligence.
Product IntelligenceProduct lifetime value measures the total downstream revenue a product generates after purchase. Learn how to calculate PLTV, use it to allocate ad spend, and compare it to CLV and LTV.
ArticleAniforte.de's Maik Fabri on how Hello Retail improved customer journeys, boosted conversions by 5%, and lifted average order value by 11%.
Product IntelligenceExplore the impact of our Product Intelligence on the quality of product recommendations at Hello Retail.
Product IntelligenceHello Retail reveals a fundamental shift in how its ecommerce solutions operate, powered by a new AI-driven approach.
Product IntelligenceWith a focus on complete privacy protection, we have developed state-of-the-art prediction software for the shopping industry. We call it Product Intelligence.
SolutionsMeet Insights, a smarter & simpler way to be presented with the top findings for your e-commerce store. All Hello Retail customers can now access this feature within MyHelloRetail.
Product RecommendationsIn this information era, the Recommendation System (RS) has become an indispensable part of our everyday life. But what is a RS after all?
ArticleRead how PuurMieke.nl reduced manual work and increased revenue by partnering with Hello Retail for their specialty food intolerance webshop.
ArticleHow Keuken Speciaal increased conversion rate and revenue within 6 months using Hello Retail’s personalization tools.
ArticleHow Klockia increased their click-through rate from 16.4% to 27.8% using Hello Retail’s professional search function.
