Next Level Ecommerce

Welcome to our blog. From launching to growing, we’ll share essential tips and tricks for your ecommerce success.

Winter Release 2026: Product Agents

This session is for heads of ecommerce, ecommerce managers, email marketers, and agencies managing retention for ecommerce brands.

Product Agents Email2

Fall Release 2025: Growth Mode

Introducing Product Agents: a new, agentic approach to lifecycle marketing

If you’re already investing in lifecycle marketing, Product Agents are a practical way to make that work harder, without rethinking your entire setup, with better timing, less manual work, and more consistency across large catalogs. 

Hello Retail Wrapped 2025

Time to unwrap all the good things 2025 delivered. For us at Hello Retail, that’s all the updates we shipped, the improvements we made, and everything we put out there to help ecommerce teams run better stores.

Search Word Boosts: Precise Ecommerce Search Optimization

Control how products appear in search results for specific keywords. You can now pin, exclude, or boost products based on attributes like brand or category.

Pin or Exclude Products to Curate Product Recommendations

With this update, you gain the ability to take charge and hand-pick the items you want featured in Alternative or Bought Together boxes. This ensures recommendations align with your merchandising strategy and business goals.

Initial Content Upgraded: Inspire, Guide, and Convert Within Search

With this latest update, Initial Content now also includes advanced personalization features, creating a unique opportunity to capture shopper attention from the outset.

Shopify-ready Black Friday tips – straight from DTAILS (and a chat with Peter Sommer)

We teamed up with our partner DTAILS to pull together practical, low-effort ideas you can implement now to make Black Friday actually work for you!

9 ways to promote Black Friday campaigns with Banners across the site

Black Friday brings a rush of online shoppers, all hunting for the best deals. For retailers, this surge in traffic is a huge opportunity. One of the most effective ways to promote Black Friday campaigns is by using on-site banners.

We just made personalization in CRO a lot smarter for your store

We’ve just rolled out some powerful updates across our Conversion Rate Optimization (CRO) suite, and they open up a whole new layer of personalization.

Personalized emails – key to a successful Black Friday campaign

Customers who receive personalized emails are more likely to open, read, and interact with them. It not only differentiates retailers but also creates deeper connections with customers, and a rewarding shopping experience.

Introducing Retail Media Banners

Hello Retail makes it easy to create, target, and manage on-site promotions, all in one place. Powered by Product Intelligence AI, your Banners show up where they’ll perform best, without manual guesswork.

Generic ecommerce emails are hurting my customer retention rate

Flat CTRs? Low repeat visits? Learn how static product emails are silently eroding customer retention — and what a personalized strategy can do instead.

Price-Aware Personalization: A Guide to Budget Zones from Hello Retail

Budget Zones is a Hello Retail feature that enable shops to apply price-aware personalization. It automatically groups products into five price tiers, that signal to our system what price preference a customer has.