Hello Pricing

Our pricing model is à la carte, so you only pay for what you want, AND our proprietary AI, Product Intelligence, is included across the entire platform. To help inspire you on your journey, we’ve created 3 examples below.

Pricing Example #1

search

Search

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Product Recommendations

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pagess_disabled

Pages

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emails_disabled

Personalized Emails

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Perfect for

A mid-sized company ready to dip their toes into search personalization and get more sales. 

orders

600+ orders a month

visitors

30k visitors

skus

At least 300 SKUs

From

€250/mo

Pricing Example #2

search

Search

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recs

Product Recommendations

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pagess_disabled

Pages

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emails_disabled

Personalized Emails

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Perfect for

A growing company prepared to grow and harness personalization and recommendations.

orders

1000+ orders a month

visitors

50k visitors

skus

At least 300 SKUs

From

€620/mo

Pricing Example #3

search

Search

dot_active
recs

Product Recommendations

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pages

Pages

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emails

Personalized Emails

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Perfect for

An established company putting it all together for the ultimate personalization package.

orders

1500+ orders a month

visitors

75k visitors

skus

At least 300 SKUs

From

€997/mo

Industry leaders trust us with their business

Learn more about each product​

Search

Give your customers a quick, accurate, and personalized Search experience

  • Search Engine Tuning
  • Advanced Filters
  • Customized Sorting
  • Personalized Search
  • AI-Synonyms
  • Categories & Brands Search
  • Advanced Analytics
  • API + more

Product Recommendations

Place them anywhere on your site to boost conversions and increase basket size.

  • Customizable Strategies
  • Personalization Tactics
  • AI Powered Algorithms
  • Design Templates
  • Google Analytics Integration
  • Advanced Analytics
  • API + more

Pages

Make every category and brand page unique to each customer, and boost the right products.

  • Multiple Category Configuration
  • Product Filters
  • Design Templates
  • Customized Sorting
  • Relevancy Tuning
  • Advanced Analytics
  • API + more

Newsletter
Content

Include product recommendations directly in your email marketing while maintaining your design and email service provider (ESP).

  • Recommendation Strategies
  • Manual Campaigns
  • Rolling Campaigns
  • Automated Campaigns
  • 10+ ESPs Integration
  • Analytics + more

Want a personalized quote?

Let us give you an even better estimate for your business...​

Want to see more first?

Try our self-guided tour

Still not convinced?​

These clients saw incredible gains by implementing a few of the above options.
What will your numbers look like?

Still not convinced?​

These clients saw incredible gains by implementing a few of the above options.
What will your numbers look like?

RPT wood floor Bathware logo landscape 200x78 1

+29%

Conversion Rate
Home Decor

+87%

Order Size
Automotive & Vehicles
tuinhout

+145%

Avg Order Value
Home & Garden
cykelexperten logo

3.7x

Search Relevancy
Sporting Goods
puur

+132%

Number of Orders
Health & Fitness

Get extra support and assistance

If you don’t have a web agency or in-house developers, or if you prefer a hands-off approach, these services will cover you throughout the entire implementation process and beyond.

Ask about these packages during our meeting.

Onboarding Packages

Data Setup

This is the first step in getting your online store up and running with our CRO solutions.

This package includes:

  • Mapping the Product Feed
  • Mapping the Order Feed
  • Other Optional feeds e.g. Category, Blog, Brand

You should make sure that all feed data is available for us to work with.

Product Setup

We set up and configure the CRO products for you.

This package includes:

  • Product configuration
  • Visual design adjustment and styling
  • Setup of up to 5 currencies
  • Test by our Quality Assurance Specialist
  • 20 working hours per CRO product, per year


The setup doesn’t cover dynamically changing the price based on who is logged in. This task can be solved with our API.

Ongoing Assistance Packages

Dedicated Tech Support

We help you with continuous changes and adjustments to your CRO setup. All tasks are carried out upon request.

This package includes:

  • Creation and design of new Recommendation boxes
  • Design and styling changes to Search, Recommendations, and Pages
  • Mapping of new fields in the product feed
  • Other similar requests


Under the Fair Usage Policy, your account will be allocated a maximum of 20 hours per year, not including bug fixes.

This service package does not cover comprehensive platform redesigns or major platform changes.

Enterprise Tech Support

This package includes:

  • Priority response to support – Hello Retail aims to have the first response within 2 hours within working hours (9:00-16:30 CET) during weekdays (Monday-Friday).

  • Access to our emergency hotline – You can reach us directly by phone from 16.30 until 23.59 CET+1, all days of the week.

Enterprise Tech Support is an add-on to Dedicated Tech Support, therefore it can’t be purchased separately.