Increase the revenue for your webshop with Hello Retail's Personalization Solutions
We help online stores convert more customers with higher average order sizes and attract more customers to come back to your webshop
We are different.
With Hello Retail you are not just getting a Conversion Rate Optimization (CRO) platform, you are also getting the service and support you need to get the most out of it.
Hello Retail is your CRO partner that helps guide you to the correct recommendation strategies, continues tweaking the solutions and much more.
Just as you invested in us, we are invested in your success.
Activation
Ensure your visitors convert to customers. We automatically help you increase the conversion rate and the average order size for your online store.
Search
A personalized search solution that converts.
Many customers see a 30-50% increase in conversion rate after installing our Search
Essential
Ideal for smaller companiesready to scale.
- AI-Synonyms
- Advanced Search Engine Tuning
- Advanced Search Analytics
- 90 days Search Analytics Retention
- Search in Brands & Categories
- API
- Prices starting from €250/month
Professional
Ideal for online stores in high growth- All from Essential +
- 6 Months Search Analytics Retention
- Advanced Product Tiles
- Advanced Filters
- Content Search
- Customized Sorting Options
- Redirects
- Personalization Engine
Enterprise
Ideal for large companies with complex needs- All from Professional +
- Custom Search Analytics Retention
- Enhanced Personalization Engine
- Essential
- Professional
- Enterprise
Essential | Professional | Enterprise | |
Ideal for smaller companies ready to scale | Ideal for online stores in high growth | Ideal for large companies with complex needs | |
Synonyms | |||
AI-Synonyms | |||
Advanced Search Engine Tuning | |||
Advanced Search Analytics | |||
Search Analytics Retention | 90 days | 180 days | Custom |
API | |||
Advanced Product Tiles | |||
Advanced Filters | |||
Content Search | |||
Customized Sorting Options | |||
Redirects | |||
Personalization Engine | |||
Enhanced Personalization Engine | |||
Users | Unlimited | Unlimited | Unlimited |
Phone Support | Get in touch | Get in touch | Get in touch |
Recommendations
Customers typically see a conversion rate uplift of 20-25% and a 15-25% uplift
of the average basket size by using our recommendations
Essential
Ideal for smaller companiesready to scale.
- Up to 5 Essential Recommendations
- 2 Templates
- Advanced Analytics
- Google Analytics Integration
- Customer Strategies
- API
- Prices starting from €250/month
Professional
Ideal for online stores in high growth- All from Essential +
- 5 Advanced Recommendations
- 1 Additional Template
- 1 Platform Change
- 1 Redesign Change
Enterprise
Ideal for large companies with complex needs- All from Professional +
- Custom Number of Recommendation Boxes
- Custom Templates
- Recommendations On
Content Pages
- Essential
- Professional
- Enterprise
Essential | Professional | Enterprise | |
Ideal for smaller companies ready to scale | Ideal for online stores in high growth | Ideal for large companies with complex needs | |
Recommendations | 5 | 10 | Custom |
Front Page Recommendations | |||
Product Page | |||
Basket Page | |||
404 Page | |||
Design Templates | 2 | 3 | Custom |
Advanced Analytics | |||
Google Analytics Integration | |||
API | |||
Category Page | |||
Upsell Step | |||
1 Platform Change | |||
1 Redesign Change | |||
Recommendations On Content Pages | |||
Users | Unlimited | Unlimited | Unlimited |
Phone Support | Get in touch | Get in touch | Get in touch |
Pages
Personalize your landing & category pages. Decrease bounce rate by up to 50%
Essential
Ideal for smaller companiesready to scale.
- 1 Category Configuration
- Standard Product Filters
- 3 Months Analytics Retention
- 1 Template Design
- Advanced Relevancy Tuning
- API
- Prices starting from €250/month
Professional
Ideal for online stores in high growth- All from Essential +
- + 1 more Category Configuration
- 6 Months Analytics Retention
- Personalized Pages
Enterprise
Ideal for large companies with complex needs- All from Professional +
- +3 more Category Configurations
- Custom Product Filters
- 1 Year Analytics Retention
- Custom Product Templates
- Enhanced Personalized pages
- Essential
- Professional
- Enterprise
Essential | Professional | Enterprise | |
Ideal for smaller companies ready to scale | Ideal for online stores in high growth | Ideal for large companies with complex needs | |
Category Configuration | 1 | 2 | 5 |
Analytics Retention | 3 Months | 6 Months | 1 Year |
Template Design | 1 | 1 | Custom |
Advanced Relevancy Tuning | |||
API | |||
Product Filters | Standard | Standard | Custom |
Personalized Pages | Enhanced | ||
Custom Product Templates | |||
Users | Unlimited | Unlimited | Unlimited |
Phone Support | Get in touch | Get in touch | Get in touch |
Retention
It costs 10x more to get a new customer than to re-activate an old one.
You spend lots of resources to get your customers to buy. Ensure that they come back for more.
Personalized emails
Tailor-made experiences for each opened email by each of your users
gives more repeat purchases from your existing customers.
Essential
Ideal for smaller companiesready to scale.
- 2 Email Triggers
- Abandoned Cart Trigger
- Post-Conversion Trigger
- Triggered Email Analytics
- Standard Email Template
- Manual Newsletter Content Campaign
- 1 Manual Campaign per Month
- Newsletter Content Analytics Item
- Prices starting from €250/month
Professional
Ideal for online stores in high growth- + Everything from Essential
- 6 Email Triggers
- Price Drop Trigger
- Back in Stock Trigger
- Advanced Newsletter Content Campaigns
- Essential
- Professional
Essential | Professional | |
Ideal for smaller companies ready to scale | Ideal for online stores in high growth | |
Email Triggers | 2 | 8 |
Abandoned Cart Trigger | ||
Post-Conversion Trigger | ||
Triggered Email Analytics | ||
Standard Email Template | ||
Manual Newsletter Content Campaign | ||
1 Manual Campaign Per Month | ||
Newsletter Content Analytics | ||
Price Drop Trigger | ||
Back in Stock Trigger | ||
Advanced Newsletter Content Campaigns | ||
Executive Business Reviews | Get in touch | Get in touch |
Audience
Hello Retail’s Audience gives you the tools necessary to create advanced customer segments, the easy way.
Generate customer segments for your campaigns on e.g. Facebook or through your preferred email platform.
Audience is a FREE tool available to Hello Retail customers at all pricing levels.
Get started today!
Audience
For all Hello Retail customers- Audience Analytics
- Integration with Facebook
- Segment by viewed products
- Segment by purchased products
- Segment by products bought the first time
- Segment by previous orders
- Segment by days since last order
- Segment by days since last visit
- Export audiences
FAQ
Prices for Pages, Search, and Recommendations are based upon traffic (Pageviews), and for Personalized Emails, are based on Email Permissions (Contacts).
There are no limits on number of searches – the pricing is based upon traffic to the website.
Advanced product tiles include buy/add to cart buttons directly inside the product tiles on the search results page.
The personalization engine makes it possible for you to personalize the search experience based upon who is searching. This means that we will automatically promote brands and categories (hierarchies) that the customer has an affinity for. Stop promoting male shoes in the search to female customers.
The Personalization Engine makes it possible to personalize based upon the customers favorite brands and categories (hierarchies). The Enhanced version makes it possible to personalize based on customized data points such as hair type, gender, size, color etc.
The Manual Newsletter Campaign is a personalized email you set up for each campaign you send. For the Advanced Newsletter Content Campaigns you can put this on auto-pilot and reuse the campaigns throughout the different emails you send. There are no limitations on how many times you can reuse the Advanced Newsletters Content Campaigns.
You can always contact our support team through our online form, or reach them on the phone from Monday to Friday, between the hours of 9:00 and 16:30 CET. Find all the contact information here.
Contact us here
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