Increase the revenue for your webshop with Hello Retail's Personalization Solutions

We help online stores convert more customers with higher average order sizes and attract more customers to come back to your webshop

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We are different.

With Hello Retail you are not just getting a Conversion Rate Optimization (CRO) platform, you are also getting the service and support you need to get the most out of it. 

Hello Retail is your CRO partner that helps guide you to the correct recommendation strategies, continues tweaking the solutions and much more.

Just as you invested in us, we are invested in your success.

Activation

Ensure your visitors convert to customers. We automatically help you increase the conversion rate and the average order size for your online store.

Search

A personalized search solution that converts.
Many customers see a 30-50% increase in conversion rate after installing our Search

Essential

Ideal for smaller companies
ready to scale.
  • AI-Synonyms
  • Advanced Search Engine Tuning
  • Advanced Search Analytics
  • 90 days Search Analytics Retention
  • Search in Brands & Categories
  • API
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  • Prices starting from €250/month

Professional

Ideal for online stores in high growth
  • All from Essential +
  • 6 Months Search Analytics Retention
  • Advanced Product Tiles
  • Advanced Filters
  • Content Search
  • Customized Sorting Options
  • Redirects
  • Personalization Engine
Popular

Enterprise

Ideal for large companies with complex needs
  • All from Professional +
  • Custom Search Analytics Retention
  • Enhanced Personalization Engine
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  • Essential
  • Professional
  • Enterprise
EssentialProfessionalEnterprise
Ideal for smaller companies ready to scale
Ideal for online stores in high growth
Ideal for large companies with complex needs
Synonyms
AI-Synonyms
Advanced Search Engine Tuning
Advanced Search Analytics
Search Analytics Retention90 days180 daysCustom
API
Advanced Product Tiles
Advanced Filters
Content Search
Customized Sorting Options
Redirects
Personalization Engine
Enhanced Personalization Engine
UsersUnlimitedUnlimitedUnlimited
Phone Support
Get in touchGet in touchGet in touch

Recommendations

Customers typically see a conversion rate uplift of 20-25% and a 15-25% uplift
of the average basket size by using our recommendations

Essential

Ideal for smaller companies
ready to scale.
  • Up to 5 Essential Recommendations
  • 2 Templates
  • Advanced Analytics
  • Google Analytics Integration
  • Customer Strategies
  • API
  • Prices starting from €250/month

Professional

Ideal for online stores in high growth
  • All from Essential +
  • 5 Advanced Recommendations
  • 1 Additional Template
  • 1 Platform Change
  • 1 Redesign Change
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  •  
Popular

Enterprise

Ideal for large companies with complex needs
  • All from Professional +
  • Custom Number of Recommendation Boxes
  • Custom Templates
  • Recommendations On
    Content Pages
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  • Essential
  • Professional
  • Enterprise
EssentialProfessionalEnterprise
Ideal for smaller companies ready to scale
Ideal for online stores in high growth
Ideal for large companies with complex needs
Recommendations510Custom
Front Page Recommendations
Product Page
Basket Page
404 Page
Design Templates23Custom
Advanced Analytics
Google Analytics Integration
API
Category Page
Upsell Step
1 Platform Change
1 Redesign Change
Recommendations On Content Pages
UsersUnlimitedUnlimitedUnlimited
Phone Support
Get in touchGet in touchGet in touch

Pages

Personalize your landing & category pages. Decrease bounce rate by up to 50%

Essential

Ideal for smaller companies
ready to scale.
  •  
  • 1 Category Configuration
  • Standard Product Filters
  • 3 Months Analytics Retention
  • 1 Template Design
  • Advanced Relevancy Tuning
  • API
  •  
  • Prices starting from €250/month

Professional

Ideal for online stores in high growth
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  • All from Essential +
  • + 1 more Category Configuration
  • 6 Months Analytics Retention
  • Personalized Pages
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Popular

Enterprise

Ideal for large companies with complex needs
  • All from Professional +
  • +3 more Category Configurations
  • Custom Product Filters
  • 1 Year Analytics Retention
  • Custom Product Templates
  • Enhanced Personalized pages
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  • Essential
  • Professional
  • Enterprise
EssentialProfessionalEnterprise
Ideal for smaller companies ready to scale
Ideal for online stores in high growth
Ideal for large companies with complex needs
Category Configuration125
Analytics Retention3 Months6 Months1 Year
Template Design11Custom
Advanced Relevancy Tuning
API
Product FiltersStandardStandardCustom
Personalized PagesEnhanced
Custom Product Templates
UsersUnlimitedUnlimitedUnlimited
Phone Support
Get in touchGet in touchGet in touch

Retention

It costs 10x more to get a new customer than to re-activate an old one.
You spend lots of resources to get your customers to buy. Ensure that they come back for more.

Personalized emails

Tailor-made experiences for each opened email by each of your users
gives more repeat purchases from your existing customers.

Essential

Ideal for smaller companies
ready to scale.
  • 2 Email Triggers
  • Abandoned Cart Trigger
  • Post-Conversion Trigger
  • Triggered Email Analytics
  • Standard Email Template
  • Manual Newsletter Content Campaign
  • 1 Manual Campaign per Month
  • Newsletter Content Analytics Item
  • Prices starting from €250/month

Professional

Ideal for online stores in high growth
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  • + Everything from Essential
  • 6 Email Triggers
  • Price Drop Trigger
  • Back in Stock Trigger
  • Advanced Newsletter Content Campaigns
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Popular

  • Essential
  • Professional
EssentialProfessional
Ideal for smaller companies ready to scale
Ideal for online stores in high growth
Email Triggers28
Abandoned Cart Trigger
Post-Conversion Trigger
Triggered Email Analytics
Standard Email Template
Manual Newsletter Content Campaign
1 Manual Campaign Per Month
Newsletter Content Analytics
Price Drop Trigger
Back in Stock Trigger
Advanced Newsletter Content Campaigns
Executive Business Reviews
Get in touchGet in touch

Audience

Hello Retail’s Audience gives you the tools necessary to create advanced customer segments, the easy way.

Generate customer segments for your campaigns on e.g. Facebook or through your preferred email platform.

Audience is a FREE tool available to Hello Retail customers at all pricing levels.

Get started today!

Audience

For all Hello Retail customers
FREE
  • Audience Analytics
  • Integration with Facebook
  • Segment by viewed products
  • Segment by purchased products
  • Segment by products bought the first time
  • Segment by previous orders
  • Segment by days since last order
  • Segment by days since last visit
  • Export audiences

FAQ

Prices for PagesSearch, and Recommendations are based upon traffic (Pageviews), and for Personalized Emails, are based on Email Permissions (Contacts).

There are no limits on number of searches – the pricing is based upon traffic to the website.

Advanced product tiles include buy/add to cart buttons directly inside the product tiles on the search results page.

The personalization engine makes it possible for you to personalize the search experience based upon who is searching. This means that we will automatically promote brands and categories (hierarchies) that the customer has an affinity for. Stop promoting male shoes in the search to female customers.

The Personalization Engine makes it possible to personalize based upon the customers favorite brands and categories (hierarchies). The Enhanced version makes it possible to personalize based on customized data points such as hair type, gender, size, color etc.

The Manual Newsletter Campaign is a personalized email you set up for each campaign you send. For the Advanced Newsletter Content Campaigns you can put this on auto-pilot and reuse the campaigns throughout the different emails you send. There are no limitations on how many times you can reuse the Advanced Newsletters Content Campaigns.

You can always contact our support team through our online form, or reach them on the phone from Monday to Friday, between the hours of 9:00 and 16:30 CET. Find all the contact information here. 

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