A satisfied customer is the best strategy of all

HERE'S WHAT SOME OF OUR CUSTOMERS SAY ABOUT US

Michael Ravnsbæk

Michael Ravnsbæk

Head of Ecommerce & Digital

Lomax

After we went live with Hello Retail, we have never seen higher CR. After the first iterations, CR increased by a further 19% and AOV 12% for the entire site. On the control target group, CR and AOV were unchanged during the same period.

Mads Nørgaard

Mads Andersen

E-commerce Manager

Cykelexperten

We invest a few hours every second months, just to go through numbers and agree on where Hello Retail will focus next. In return we profit significantly better.

Abel jansen

Abel Jansen

E-Commerce Manager

Onlinekabelshop

These users not only buy more but also converting is many times faster. The conversion percentage is, compared to users who do not use the Hello Retail features, 127% higher.

Frederik_Nielsen_avXperten

Frederik nielsen

Founder

AvXperten

Using Hello Retail we have improved our KPIs across the board. We use search, product recommendations, abandoned cart and newsletter content. All are great features and easy to implement and use.

The best thing about working with Hello Retail is their support team which are always ready to help when we want to add new features or change something. They implement changes extremely fast, and they always find a solution, even how complicated the request might seem.

Big thumbs up!

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Jesper Mark

Partner

Pixizoo

Since 2015 pixizoo has used Hello Retail to give our customers a better experience when using our webshop. Besides product recommendations we use email triggers, search, abandoned cart and back in stock.
The products that Hello Retail deliver is great, but the best is the support team. Always ready to help and open for new ideas.

Richard_Gastmeier_RVPartshop

Richard Gastmeier

President/CEO

RV Part Shop

With over 100,000 products on two sites, the speed, accuracy and personalization of the search for customers has been critical to our UX. Same with the recommendations – we get great ROI and add-on sales from showing people personalized selections. Same with the email product grids – we generate them in all of our outbound marketing and also transactional emails. Doing this increases our clickthrough and engagement rates from customer communications.

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Sebastian Winding

Head of Marketing

SC Styling

We worked with one of Hello Retail’s competitors for a few years before making the transition. They lowered our costs significantly while offering the same functionality and results. The best part is that the customer service at Hello Retail is one of the best. They help with any integration issues and make sure their service work on our website at all times.

Kim Bøgelund hansen

Kim Bøgelund Hansen

Owner

Viking Outdoor

Already from the initial sales process, we received a lot of advice on how the products from Hello Retail could create value for our webshop. Then a solution was adapted to our needs. Here, there has been good, helpful and really friendly service from all parties involved. Our Account Manager has delivered a great service to us throughout the entire time we have been customers. Besides always being super serviceminded when we call, he has been really available and quick to make changes to our inquiry. The product, and especially the people behind it, can be 100% recommended from here.

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Håkan Appel

Owner

Ljus & Miljö

I was really surprised by Hello Retails awesome support and attitude to help. I wasn’t prepared for the service-minded attitude from the tech department at all.

Sandra Larsson

Sandra Larsson

E-Commerce Manager

Beck Søndergaard

We have been using Hello Retail’s smart search and product recommendations for more than a year now, and we are very happy. We have seen a clear increase in conversions and customer satisfaction since the tools was implemented. The statistics also give us fantastic insights to act on. Every member of the Hello Retail-team that I have been in contact with has been knowledgeable and very helpful.

anders talbo dahl

Anders Talbo Dahl

E-commerce manager

Minimum / Moves

I can highly recommend working with Hello Retail. The entire implementation process has been easy and efficient. We use product recommendations, newsletter content, trigger email and the search feature on our.
We’ve seen a significant increase in terms of conversion rate and average order value. And when we want to optimize our features their Customer Success Team are always ready to help.

Christian Østergaard

Christian Østergaard

Direktør

Boboonline

We are very happy with Hello Retail at BOBO, where the numbers are very clear. Hello Retail has a great effect on our business, and makes a very positive contribution to our conversion rate and our average order amount. When people interact with Hello Retail’s product recommendations on our website, the conversion rate is 5 times higher and the average order amount is 60% higher. In addition, people who use Hello Retail’s search function on our website converts approx. 4 times as high as those who do not use the search function. In addition, they are always very helpful and provide a super good service on their large product portfolio, which is really easy to implement at the shop.

Casper H. Andersen

Casper H. Andersen

Sales & Project Manager

Smoke It

We can really recommend Hello Retail. Their tools are saving us lots of time and were very easy to get integrated into our website. Hello Retail were in charge of everything concerning the integration and it went smoothly. We have experienced a positive increase in orders plus the average value of the baskets has increased. All in all, Hello Retail has contributed to our customers getting a better experience and therefore they visit our website more often and are willing to buy more.

Peter Bødker

Peter Bødker

E-commerce Manager

2Trendy

At 2Trendy we have been using Hello Retail features since mid 2018 and we are very happy about the results. The ROI is great and we can see an increase in our conversion rate.
The latest feature we have enabled is Triggered Emails, and it has been a great success. All we had to do was to synchronise our email permissions, and we started seeing instant results.
To sum up our experience, we are very happy with the results and the collaboration we have had with the Hello Retail team.

Anders Berendt

Anders Berendt

E-Commerce Manager

Rosemunde

For several years, we have had a cooperation with Hello Retail, which has great value for Rosemundes eCommerce.
We like that Hello Retail always focuses on new optimizations and their employees are a pleasure to cooperate with.
Hello Retail have skilled developers employed who go a long way to help get the most important details in place.

Rasmus Grønning

Rasmus Grønning

E-commerce manager

Din Tøjmand

After we have started using Hello Retail’s search and product recommendations, we have seen our conversion rate increase significantly. The system is very easy to use, the insights provide a lot of value and the employees are extremely helpful. We are very happy with our solution and would definitely recommend Hello Retail.

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Karsten Gudiksen

CEO

BOXdeLUX

Since late 2017 we have had the pleasure of using Hello Retail. Not only does the solution give more on the bottom line – it also gives our customers a better buying experience.

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Jane Vestergaard

Owner

Legeakademiet

We have rarely worked with a supplier who is so interested in adding value to our business and finding solutions that we feel are tailored to our exact needs. The tools available at Hello Retail are amazing.

Lars Martin Norviit

Lars Martin Norviit

VD

VetZoo/Animail

Hello Retails product recommendations has helped VetZoo to substantially increase the order size thanks to the ability to always show relevant products. A plus is the extremely simple implementation, which meant no development at all on VetZoo’s part

Mieke Hendriks

Mieke Hendriks

Owner

Puur Mieke

Hello Retail took a lot of manual work out of my hands and they gave PuurMieke.nl an enormous boost in revenue since mid 2017! Growth in Revenue: 125% Growth in Visitors: 67% Growth in Conversion Rate: 28% Growth in products per order: 7% Growth in amount of orders: 132%

Sportsdeal

Kenneth Bårdseng

CEO

Sportsdeal

Hello Retail has sophisticated algorithms which understand the visitors cruising around your website, leveraging these algorithms you can present targeted products on your webshop and, i.e. email campaigns. This will raise your conversion rate. With their super customer service and willingness to find the best solution – their product is “a must have” for every retail website

marcus-eklof-sparkop

Marcus Eklöf

E-commerce

SparKop

Throughout 2015 to the summer of 2016, we’ve seen an average conversion rate of 19.38% across visitors who used search on our site. After we’ve adopted the Hello Retail Dynamic Search functionality, the conversion rate for search has raised to 27.47%. The better search experience through the helloretail solution drives this 41% increase in conversion rate.
Frank van Engelen

Frank van Engelen

Owner

Keukenspeciaal

What we look for in a vendor is the personal touch, a fair price model and a user friendly product. These three aspects are the key drivers that make Hello Retail different to their competition. Thanks to our intensive collaboration, the conversion rate has increased by 50% in only 6 months. We are looking forward to keeping improving our results by collaborating with Hello Retail.