Episode 05: Recommerce - Monica Trabjerg Balle

Episode 05: Recommerce - Monica Trabjerg Balle

Hello Retail ConversationsSeptember 30, 2025·34:30·93 views

Chapters

  1. 0:00Introduction & Context
  2. 7:45Second‑hand Concerns and Trade‑in Workflow
  3. 12:30Shopper Benefits & Brand Performance
  4. 18:00Strategic Implementation & Physical‑Store Integration
  5. 25:00Creative Reuse, Repair Services & Product Passports
  6. 33:00Future Outlook & Advice for E‑commerce Leaders
Monica Trabjerg Balle

Hello Retail Conversations: Episode 05

Monica Trabjerg Balle, CCO at Create2Stay

42% of secondhand buyers at Roccamore were brand new customers

Read the full episode with guest bio and takeaways →