Hello Retail
Episode 05: Recommerce - Monica Trabjerg Balle

Episode 05: Recommerce - Monica Trabjerg Balle

Hello Retail Conversations September 30, 2025 · 34:30 · 74 views

Chapters

  1. 0:00 Introduction & Context
  2. 7:45 Second‑hand Concerns and Trade‑in Workflow
  3. 12:30 Shopper Benefits & Brand Performance
  4. 18:00 Strategic Implementation & Physical‑Store Integration
  5. 25:00 Creative Reuse, Repair Services & Product Passports
  6. 33:00 Future Outlook & Advice for E‑commerce Leaders
Monica Trabjerg Balle

Hello Retail Conversations — Episode 05

Monica Trabjerg Balle, CCO at Create2Stay

42% of secondhand buyers at Roccamore were brand new customers

Read the full episode with guest bio and takeaways →

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