Episode 05: Recommerce - Monica Trabjerg Balle
Hello Retail ConversationsSeptember 30, 2025·34:30·93 views
Chapters
- 0:00Introduction & Context
- 7:45Second‑hand Concerns and Trade‑in Workflow
- 12:30Shopper Benefits & Brand Performance
- 18:00Strategic Implementation & Physical‑Store Integration
- 25:00Creative Reuse, Repair Services & Product Passports
- 33:00Future Outlook & Advice for E‑commerce Leaders

Hello Retail Conversations: Episode 05
Monica Trabjerg Balle, CCO at Create2Stay
42% of secondhand buyers at Roccamore were brand new customers
Read the full episode with guest bio and takeaways →