Episode 07: Klaviyo - Anna Sophie Christensen
Hello Retail ConversationsApril 27, 2026·55:31·1,093 views
Chapters
- 0:00Introducing the Klaviyo Community Champion
- 1:04Current Shifts in Email & Retention Marketing
- 3:18Segmentation & Differentiated Messaging
- 5:00Integrating Klaviyo Data Across Channels
- 7:00Collecting Zero‑Party Data at Sign‑Up
- 9:01Advanced Personalisation with ShowHideLogix
- 11:01From CSR to E‑commerce: The Guest’s Journey
- 13:35FABO’s Full‑Funnel Marketing Framework
- 15:18AI for Workflow Automation & Insight
- 17:28Predictive Analytics in Klaviyo
- 19:45The Growing Klaviyo Community Vibe
- 30:01Timing, Takeaways & Closing Thoughts

Hello Retail Conversations: Episode 07
Anna Sophie Christensen, Head of Email Marketing & Retention at FABO
The data to personalise is already there — most brands just aren't using it
Read the full episode with guest bio and takeaways →