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Improvement

Your Hello Retail Search just got faster

Hello Retail Search now returns results around 40% faster, in around a tenth of a second: The speed at which a response feels instant. Live on every store, nothing to configure.

Search
Hello Retail Product Team
A search bar with running shoes typed in, under the headline Faster search

Results now load around 40% quicker and reach shoppers in around a tenth of a second, the speed at which a response feels instant.

Why it matters

Shoppers who search already know what they want, so every second between typing and seeing products is a second they might give up. Faster results keep them moving: More products seen, more clicks, more chances to add to cart.

What’s new

  • Total search time: Each search takes 100 to 120 milliseconds on a typical day. That is around a tenth of a second, the point at which Nielsen Norman Group says a response feels instant to the user.
  • Page-level search time: Around 60 milliseconds on average.

What you need to do

Nothing. The faster Search is already running on your store, with your setup, design and settings untouched. Nothing to configure, just a quicker path from search to sale.

Availability

Available to all Hello Retail customers with Search.

Learn more