Feature

Track Product Agents credit usage in the dashboard

A new Usage tab under Product Agents shows your credit balance, usage history, and billing cycle summary, so you always know where you stand without contacting support or digging through invoices.

Product Agents
Hello Retail Product Team
Product Agents Usage tab showing credit balance, history, and billing cycle

Product Agents has a new Usage tab under Product Agents → Settings. It shows your credit balance, usage history, and billing cycle summary in one place, so you always know where you stand without reaching out to support or digging through invoices.

What you can do

From the Usage Overview you can:

  • See how many credits you have used in the current billing cycle
  • View your historic usage over time
  • Track current usage levels
  • Anticipate when limits may be reached

Checking usage regularly helps avoid unexpected pauses in sending. If you’d rather not think about it, Auto-Overage keeps agents running by topping up credits automatically when your balance runs out, up to a cap you set.

Availability

Available to all Hello Retail customers using Product Agents.