Our proprietary AI for ecommerce. It is the AI backbone of our CRO solutions, enhancing product recommendations and search personalization. Using millions of data points, it predicts buying behavior at scale.
This release is all about maximizing revenue from existing customers with a new, agentic approach that changes how ecommerce teams think about retention.
A standard product page contains valuable information such as title, image, and description. These attributes are converted into series of numbers allowing us to transform products into vectors. Vectors are essentially a set of numerical data that can be placed on a map and be analyzed in relation to each other.
Learning from the millions of products in our system, we use the great advantage of vectors and AI technology to find dependencies, connections, and patterns of behavior that businesses can use for optimization and personalization strategies.
Here's a use case:
For instance, a shop needs to show product recommendations for a pair of sneakers but doesn't have enough information to tell what products users tend to buy with these sneakers.
Product Intelligence finds similar sneakers across multiple shops and the products that go well together with them. The findings are applied to create the best-fitting product recommendation with the items in the original shop's inventory.
If you are a builder, you can easily integrate the Product Intelligence data into your webshop, PIM solution, ESP or CDP, which can unlock new opportunities. We have created a single GraphQL endpoint that makes it easy to consume.
More and more browsers block cookies, and privacy is a core challenge for personalization.
With Product Intelligence, we track products, not people.
Based on millions of products and sales, we know what any unique product is like, what it is similar to, and what other products complement it.
Most analytics platforms track users. Product Intelligence tracks products. That distinction changes everything about how personalization works.
User analytics tools like Amplitude and Mixpanel track what people do. Product Intelligence understands what products are - their attributes, relationships, and behavioral patterns across millions of transactions. No cookies required.
A new store on Amplitude starts with zero data. With Product Intelligence, you start with insights from millions of products across hundreds of stores. The cold-start problem disappears because the network already knows what works.
General analytics platforms serve every industry. Product Intelligence is purpose-built for ecommerce - understanding product vectors, purchase patterns, and catalog relationships that generic tools miss.
Product vectors power recommendations that understand why a customer might want hiking poles after buying trail shoes - not just that other customers bought them together.
Search results ranked by product understanding, not just keyword matching. The system knows which products are relevant even when the search terms don't match the product title.
Identify which products customers repurchase and when, so you can trigger timely reminders through Product Agents or email campaigns.
Pull product intelligence into your PIM, CDP, or ESP through a single GraphQL endpoint. Build recommendation logic, product feeds, or audience segments powered by product data.
With Product Intelligence, Hello Retail solutions gain new strengths and advantages compared to alternatives on the market.
AI agents that decide what emails to send, when, and to whom.
Personalized product recommendations powered by AI that predict what shoppers want next.
Smarter on-site search that understands shopper intent and surfaces the most relevant products.
Dynamic category and landing pages that personalize the shopping experience for every visitor.
Monetize your storefront with targeted ad placements powered by first-party product data.
With the power of data analysis, businesses gain insights into discount distribution across various product types. Retailers can greatly benefit from this approach, saving time on analysis and automating campaigns.
Recurring products, simply put, refer to items customers purchase more than once in a certain interval of time. Know when to tap your customers on the shoulder and present them with products they might re-purchase.
The opportunities presented by Product Intelligence enable us to learn about buying behavior throughout the day from a product perspective.
Product Intelligence is Hello Retail's proprietary AI engine. It powers all Hello Retail solutions — Search, Recommendations, Product Agents, Retail Media, and Pages — by understanding products at a deep level through vectorization and cross-shop learning.
Product Intelligence tracks products, not people. It learns from product attributes, relationships, and purchase patterns across 250+ million products. This means personalization works from the very first visit — no cookies, no account creation, no browsing history required.
The cold-start problem occurs when a new store or new visitor has no data to personalize with. Product Intelligence solves this by using cross-shop learning — your store benefits from product relationships already learned across hundreds of other stores in the network, from day one.
Yes. Product Intelligence provides a single GraphQL endpoint that lets you pull product data, relationships, and predictions into your PIM, CDP, ESP, or custom application. See the developer documentation for details.
Book a demo and we'll show you how Product Intelligence powers personalized search, recommendations, and email for your store.
