What our customers say
Join 2,000+ online stores that trust Hello Retail for personalization, search, and product discovery.
Real results from real customers
Seriously and modestly helpful
5 Stars to Hello Retail – we've been customers for several years and with different products, we've gone through a lot of development and various employees, who have all always been very willing to do whatever it took to help – most recently, we've been in dialogue with Andreas who very seriously and modestly helped us get the same function onto our new solution, which is a great help to us on a daily basis.
Different from their competition
What we look for in a vendor is the personal touch, a fair price model, and a user-friendly product. These three aspects are the key drivers that make Hello Retail different from their competition. Thanks to our intensive collaboration, the conversion rate has increased by 50% in only 6 months. We're looking forward to continuing to improve our results by collaborating with Hello Retail.
CR increased
After we went live with Hello Retail, we have never seen higher CR. After the first iterations, CR increased by a further 19% and AOV 12% for the entire site. On the control target group, CR and AOV were unchanged during the same period.
Convenient and precise
Since switching to Hello Retail in 2017, we have enjoyed the benefits of efficient solutions for Teknikproffset and excellent service. The search engine on our site runs fast and accurately – a crucial feature for our customers to quickly find the products they need. We also opted for Hello Retail's Recommendations, which proved to be efficient in raising our conversion rates. Among the various solutions we've explored, Hello Retail stood out as the most convenient and precise, outperforming competitors. The performance we've witnessed to this day gives us confidence in our ongoing collaboration.
Saving tons of man-hours
Today we have over 300 categories and 6000+ active products. Before we started to work with Pages from Hello Retail, we had to go into every single category and manually select the position of each product. Doing it that way was an extremely manual task and took a lot of hours, and we could never get it done. After investing in Pages, we now have complete control of our categories, and the customer is presented with relevant products based on their behavioral data. Besides having full control, we are saving tons of man-hours and have seen an increase in conversion rate and a decrease in bounce rate.
We invest a few hours
We invest a few hours every other month, just to go through numbers and agree on where Hello Retail will focus next. In return, we profit significantly more.
127% higher
These users not only buy more but also convert many times faster. The conversion percentage is, compared to users who don't use the Hello Retail features, 127% higher.
Open to new ideas
Since 2015 Pixizoo has used Hello Retail to give our customers a better experience when using our webshop. Besides product recommendations, we use email triggers, search, abandoned cart, and back in stock. The products that Hello Retail delivers are great, but the best is the support team. Always ready to help and open to new ideas.
Highly service-minded
I was really surprised by Hello Retail's awesome support and attitude to help. I wasn't prepared for the highly service-minded attitude from the tech department at all.
Super good service
We're very happy with Hello Retail at BOBO, where the numbers are very clear. Hello Retail has a great effect on our business and makes a very positive contribution to our conversion rate and our average order amount. When people interact with Hello Retail's product recommendations on our website, the conversion rate is 5 times higher and the average order amount is 60% higher. In addition, people who use Hello Retail's search function on our website convert approx. 4 times as often as those who don't use the search function. They're also always very helpful and provide great service on their large product portfolio, which is really easy to implement in the shop.
A better experience
We can really recommend Hello Retail. Their tools are saving us lots of time and were very easy to get integrated into our website. Hello Retail were in charge of everything concerning the integration and it went smoothly. We have experienced a positive increase in orders plus the average value of the baskets has increased. All in all, Hello Retail has contributed to our customers getting a better experience and therefore they visit our website more often and are willing to buy more.
Better buying experience
Since late 2017 we have had the pleasure of using Hello Retail. Not only does the solution give more on the bottom line – it also gives our customers a better buying experience.
Adding value to our business
We have rarely worked with a supplier who is so interested in adding value to our business and finding solutions that we feel are tailored to our exact needs. The tools available at Hello Retail are amazing.
Rated highly on G2
Hello Retail is consistently rated as a top personalization platform by verified users on G2.
Read reviews on G2