Hello Retail
Conversations
Hello Retail Conversations aims to break down how ecommerce is changing today with the people who are actually building it.
Watch new episodes every few weeks and leave with real insights, actionable recommendations, and hopefully, even more questions to continue the conversations in your own organization.
Product Agents – Sarah Miguel Cournane
In this special Hello Retail Conversations episode, we go behind the scenes of our latest launch: Product Agents. Joined by our own data scientist Sarah Miguel Cournane, we explore the data science and AI powering this new solution.
The conversation dives into how Hello Retail's proprietary product intelligence turns product behavior into actionable insights without relying on personal data. We unpack how predictive AI and generative AI work together to create timely, one-to-one emails tailored to each shopper's intent.
Sarah also shares how Product Agents select the right products, timing, and tone of voice across languages and brands, ensuring every message feels relevant and on-brand.
The result is a new kind of email experience where the shop comes to the customer with exactly what they want, when they want it, driving stronger engagement and more revenue for ecommerce brands.
The Conversations
Product Agents – Sarah Miguel Cournane
How Recommerce is Reshaping Ecommerce – Monica Trabjerg Balle
Shopify and The Age of Agentic Commerce – Peter Sommer
"Marketing Masterclass" – Jennifer Montague, Senior director at Verdane
"DNA" – Morten Grabowski Kjær, Former CEO and Founder of Luksusbaby
"Purpose" – Christoffer Bouet, Co-founder of Contribe
