Hello Retail is a razor-sharp eCom solution, bringing personalisation and conversion rate optimisation to the SMB e-commerce segment across the customers’ web shop, newsletters and online banners.
Based out of Copenhagen, Denmark – we are serving the Nordics and The Netherlands – in a steady growing multicultural kick-ass team. We became market leader in Scandinavia in 2018, and we are ready to scale and dominate further in Denmark.
Hello Retail is growing rapidly – that’s why we are looking for Technical Project Managers. We have many new customers coming in and it’s very important for us that we exceed their expectations.
We are looking technical people who like talking to customers and are capable of putting themselves in their shoes – our customers MUST be happy, period!
Do you consider yourself being part of a winning team and maybe join us for our next trip? (Last time we went to Prague to listen to Scooter)
Stop whatever you were supposed to do now and contact us.
We are bringing personalisation and conversion rate optimisation tools to the SMB e-commerce segment. Our services can include the likes of personal newsletter content, triggered emails, intelligent search functionality and data driven product recommendations.
Customer satisfaction is essential to us, and our customers have come to expect a great deal from us, which is why we want to increase the number of hands on deck – This is where you come in, and why we need you right now!
The optimal candidate:
The key coordinating driver, responsible for delivering the promised services to new and existing customers.
Talking and communicating w/ customers – if they have technical/product questions or issues. You are our customer’s lifeline – but you are of course backed by awesome colleagues 🙂
Participating in the technical set up and enablement of our customers, ensuring high quality on the technical part of the delivery.
Prioritising on the fly – with a lot of incoming requests, you’ll be responsible for managing and prioritising your own time, within the framework of our overall philosophy of servicing customers.
Contributing with valuable input to the product and company process, as you’ll be hands-on on the front lines talking to customers and working with our product.
Additional expectations to the right candidate:
Catered diverse lunch with your colleagues, every day from one of the best kitchens in Copenhagen
Flexible work hours and vacation: Morning person or night owl, this job is for you
Free coffee / tea: Get your caffeine fix for free
Located near public transit: Easy access and treehugger friendly workplace
Social gatherings and games: Hangout with your colleagues
Free soft drinks and treats / fruits: Peckish after lunch? We got your back
Free beer on Fridays: Friday is something special, let's enjoy a beer together
Skill development program: We want to take you from good to great
If you believe that you are a good match, we would like to hear from you.
Contact Co-founder & Head of Tech Support, Brian Petersen, at +45 89 88 92 01 or via email at firstname.lastname@example.org