Hello Retail is a Personalization as a Service platform providing conversion rate optimization tools to the SMB e-commerce segment. We believe that good e-commerce personalization shouldn’t be limited to giants like Amazon. We democratize personalization so it is accessible to all e-commerce shops! As to us, our customers are essential, especially when providing exceptional service and support. This is where you come in – and why we need you! You will be implementing the solutions for our customers and help with the ongoing support of their solutions. Do you love to delight customers by delivering more to them than they anticipated, then this position is for you.
Catered diverse lunch with your colleagues, every day from one of the best kitchens in Copenhagen
Flexible work hours and vacation: Morning person or night owl, this job is for you
Free coffee / tea: Get your caffeine fix for free
Located near public transit: Easy access and treehugger friendly workplace
Social gatherings and games: Hangout with your colleagues
Free soft drinks and treats / fruits: Peckish after lunch? We got your back
Free beer on Fridays: Friday is something special, let's enjoy a beer together
Skill development program: We want to take you from good to great
Are you a true Tech Savvy? Macbook, trackpad, you name it, we get you covered.
Your local office is your anchor point, thus, we placed it centrally at your convenience.
Pet friendly. Dogs, turtles or goldfish are welcome in the office as long as they want to cuddle every now and then.
Hello Retail was formed in 2013 and thousands of webshops in the Nordics and Benelux have chosen our Personalization engine. We are a fully managed SaaS solution which means that we are not just a platform. We take care of our customers from A-Z making sure that they get the most out of working with us.
The product is based on a solid experience of Customer service, e-commerce CRO and Big Data / AI / Machine Learning – call it whatever you like – we like to name it intelligence :-). A product built from the ground up, now serving thousands of successful e-commerce businesses in several markets.
Today, we are almost 40 people based in Copenhagen with different nationalities which gives a great, international atmosphere with room for all types of people. We are relaxed but ambitious, we are having fun but know when to work, we cooperate but are fully aware of the value of being self-driven and motivated.
If you do not know Copenhagen already, the capital of Denmark oozes of atmosphere, lots of shopping, restaurants, and cafées, and cool hangout places. You can cross Copenhagen by bike or electrical scooters in no time to go for street food, maybe even kayaking in the canals, or ice skating in the wintertime. Copenhagen is world-famous for the world’s happiest people and the crime rate is close to zero.
The office is 2 minutes from the central station with the best view you can find in Copenhagen, Penthouse floor on the Buen building.
If you believe that you are a good match, we would like to hear from you.
Contact Co-founder & Head of Tech Support at +45 89 88 92 01 or via email.