Hello Retail is a Personalization as a Service platform providing conversion rate optimization tools to the SMB e-commerce segment. We believe that good e-commerce personalization shouldn’t be limited to giants like Amazon. We democratize personalization so it is accessible to all e-commerce shops! As to us, our customers are essential, especially when providing exceptional service and support. This is where you come in – and why we need you!
So, if you possess the following skills, stop what you are doing and reach out to us:
When you join us, you’ll be:
Helping small and medium-sized e-commerce business sell more and thereby ensuring their continued growth
Responsible, along with the rest of the team, for ensuring a high level of service – and contributing to very high customer satisfaction through your communication w/ customers
Being the customer’s lifeline when they have questions – you are of course backed by some awesome colleagues 🙂
Winning as a team – we believe that the best solutions are done in collaboration
Participating in the technical set up and enablement of our customers, ensuring high quality on the technical part of the delivery
Contributing with valuable input to the product and company process, as you’ll be hands-on on the front lines talking to customers and working with our product
Having great career growth opportunities
Catered diverse lunch with your colleagues, every day from one of the best kitchens in Copenhagen
Flexible work hours and vacation: Morning person or night owl, this job is for you
Free coffee / tea: Get your caffeine fix for free
Located near public transit: Easy access and treehugger friendly workplace
Social gatherings and games: Hangout with your colleagues
Free soft drinks and treats / fruits: Peckish after lunch? We got your back
Free beer on Fridays: Friday is something special, let's enjoy a beer together
Skill development program: We want to take you from good to great
Are you a true Tech Savvy? Macbook, trackpad, you name it, we get you covered.
Your local office is your anchor point, thus, we placed it centrally at your convenience.
Pet friendly. Dogs, turtles or goldfish are welcome in the office as long as they want to cuddle every now and then.
If you believe that you are a good match, we would like to hear from you.
Contact Co-founder & Head of Tech Support, Brian Petersen, at +45 89 88 92 01 or via email at firstname.lastname@example.org