Product Manager


Hello Retail is growing rapidly – and we are looking for an experienced product manager to form the future of our ecommerce optimization product. Hello Retail is working in the ecommerce optimization space, as the market leader in the Nordic countries. We provide the SMB ecommerce market with a fully managed service to optimize and personalise the user experience and increase generated webshop revenue.

We need you to join our fantastic team, and to get behind the steering wheel on our path to expand and evolve our product offering to be even more awesome. The product is based on a solid experience of Customer service, ecommerce CRO and Big Data / AI / Machine Learning – call it whatever you like – we like to name it intelligence 🙂 a product build from the ground up, now serving thousands of successful ecommerce businesses in several markets

Profile description : Product Manager

As a Product Manager in Hello Retail you will be assigned a central and strategic role from where you will be responsible for handling the product roadmap of the company, and draw up the strategic opportunities for the future product development perspective. You will be looking into market analysis and numbers in terms of market mapping, product market gaps, geographical analysis and competitor overview etc.

The Hello Retail Product Manager is responsible for insuring, facilitating and gather input for product development, prioritization with stakeholders and in a general context project manage the development of the product as a whole. The daily work of a product manager, requires to be close to existing customers as well as the employees of the company, identifying existing and future customer arch types their requirements, needs and pains. Based on solid data and knowledge foundation business cases must be established to form the grounds for decision making and forming the product roadmap for the future. The product manager will be working closely together with the nearest colleagues, the operational management group including the Head of R&D, Head of Tech Support and the CSO. The Product Manager refers directly to the CEO, but acts as a spider in the web interfacing all roles in the organisation by collecting insights, requirements and feedback. You will be an important stakeholder in marketing initiatives and roll-out strategies for your developed and launched products.

The Ideal candidate

The traits

  • “Born online” – driving the internet as a cornerstone of the carrier.
  • Analytical, yet open minded and extrovert – “Connecting with everyone”
  • Not only connecting with people, also connecting the dots of a Scaling SaaS
  • Self motivated executor – Getting things done – Winner mentality
  • Quality centric, however values : “Done Beats Perfect”
  • Hard working and driven by interest
  • Good communicator, owns the ability to explain technical solutions in an easyand understandable manner.
  • Understands technical perspectives and eager to learn about complex data models


  • Experience from market analytical positions
  • Knowledge about ecommerce and online marketering
  • Growth hacking products – “Test – Evaluate – Fix – Test again”
  • Product or project management in SaaS companies
  • Experience from scale ups.
  • Building business cases for online companies

Responsibilities :

  • Product roadmap by product development
  • Project spec writing and
  • Project management
  • Reporting for and into the management group
  • Market analysis
    • Competitor, geographical
    • Trend analysis
  • Business case development
  • Leading marketing openings for product launches and ongoing go 2 market initiatives.

Here’s what we have and who we are

You will be working in a high energetic environment with lots of great colleagues that all focus to work for the common goal of the company. We have a fanatical team spirit, showing support, caring and room for each and everyone in our surroundings, because we know that no one is stronger than the team mate that will help you achieve your goals. It’s about PEOPLE and culture.

Speaking of culture, we reside in the absolute heart of copenhagen, above all of the rooftops we make sure to feel at home in the best positioned office in town – with lots of great perks to make everyone feel motivated and happy going to work. We are known and famous for our fantastic product and service in the market, and we go a long way to ensure the results for our customers – we do it because we want to take part of their success, because it just feels fantastic 🙂


Catered diverse lunch with your colleagues, every day from one of the best kitchens in Copenhagen

Flexible work hours and vacation: Morning person or night owl, this job is for you

Free coffee / tea: Get your caffeine fix for free

Located near public transit: Easy access and treehugger friendly workplace

Social gatherings and games: Hangout with your colleagues

Free soft drinks and treats / fruits: Peckish after lunch? We got your back

Free beer on Fridays: Friday is something special, let's enjoy a beer together

Skill development program: We want to take you from good to great

So what are you waiting for? join us a.s.a.p @ Hello Retail
- We promise you'll have a great time with the rest of our awesome team!

If you would like to know more, feel free to get in contact with Kasper Refskou Jensen, CEO – by reaching out to this mail , please mark your mail with “Product Manager” in the subject. You can also reach Kasper by phone: +45 40 40 00 03 Looking forward to hear from you.