Hello Retail ApS and its websites, apps and platforms (“we”, “our” or “us”) believe that your privacy is very important. This Policy outlines the types of personally identifiable information and other data that we will collect from you through your use of our website at Hello Retail.com (“Website”) and our platform (“Platform”) (collectively, the Website and Platform may hereinafter be referred to as the “Services”), and how we will use and when we might disclose such information and data to third parties. Hello Retail ApS complies with Danish legislation on protection of personal data. Our data controller and processor is Hello Retail ApS (CVR 32449743), Vesterbrogade 20, 1.tv, 1620 Copenhagen V, Denmark. You will be able to find relevant GDPR information in regards to assigned DPO, on our support site here https://support.helloretail.com
If you choose to open an account with us, both regarding Hello Retail business account or Hello Retail wishlist account, we may collect your name and email address, as well as your physical address, phone number, birthdate, information regarding your likes/dislikes, details regarding events for which you’re creating a wish list (e.g., birthday party date and location), and/or your familial relationships and their contact information, as well as related business information in case of an account for Hello Retail business. The foregoing information is referred to herein collectively as your “Personal Information.” We will not collect any Personal Information from you simply by virtue of your visiting our Website; we only collect it if you choose to submit it to us. You represent and warrant that all Personal Information you provide us is true and correct and relates to you and not to any other person or company.
We also may collect standard usage information by virtue of you visiting the Website or using the Platform (“Usage Data”), such as your computer’s IP address, a device ID, date and time of your visit to our Website, the type of browser you use, the URLs you visited before landing on the Website and to which you went afterwards, the products you add to your wish list, the products you purchase for others, and other usage information, whether or not you submit Personal Information to us.
Our servers, which may be hosted by one or more third parties, will store your Personal Information and may record your Usage Data.
Usage Data may be used by us for administrative, analytical, research, optimization and other purposes, and this data in aggregated, anonymous form may be shared with third parties who provide such analytical, search and other optimization services. This Usage Data will not be linked to you personally. Specific usage data, will be deleted if you do not use our service in up to 3 year. Due to the nature of the Hello Retail service, which for a large portion of the Hello Retail wishlist users, results in only yearly usage of the service, the Personal information added to your Hello Retail profile, will be deleted upon request, but not without a such event.
We will not sell, rent or transfer your Personal Information, except as otherwise indicated herein. We may sell, rent or transfer aggregated Usage Data but such Usage Data will not be tied to any specific individual.
We use the services of third parties who will have limited access to your Personal Information to be used for specific internal purposes. These purposes may include marketing assistance, customer service, and data analysis. The third parties we contract with for these purposes will be authorized to use your Personal Information only for the purposes for which the party was engaged, and will be contractually bound by DPA as according to the GDPR.
We may disclose your Personal Information or other information collected if required by law or court order, if the information relates to actual or threatened harmful conduct, to investigate and/or take action against illegal activity, suspected abuse or unauthorized use of the Platform, or to protect the property or safety of others.
In connection with any sale of our company or any line of business (including the assets relating thereto), customer information generally is one of the transferred business assets, and such customer information (including your Personal Information) will be transferred or sold to the acquirer in the event of any such sale or disposition of any or all of our business.
Hello Retail provides the creative for banner advertising in cooperation with its partners
We ask that you keep the Personal Information that you provide to us current and that you correct any information you have provided us by updatating your Hello Retail profile
If you wish to opt out of further communications from us, or if you wish to review, delete and/or revise the Personal Information we have stored about you, please update your profile information, or if not possible herein contact us with your specific request at email@example.com; provided, however, that we reserve the right to retain an anonymous version of such information.
You can decline to permit cookies in your browser, but in that case we cannot promise you that all features of the Services will function properly as a result. Read more about cookies.
If you use the Platform, you are responsible for maintaining the confidentiality of your account and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account.
You have the right to request for us to deliver or delete all the Personal information and usage data gathered about your user and usage of the Hello Retail service and platform upon your request. All anonymised or aggregated usage data will not be a part of the data that can be requested or deleted.
In case of such request, please refer to the guidlines in our general support pages of the Hello Retail service, or contact firstname.lastname@example.org
The Services are not intended for the use of children. We do not knowingly collect or use any Personal Information from children under the age of 18 and hereby specifically prohibit any user under the age of 18 from providing us with any Personal Information. If you are a parent of child under 18 years of age and you believe your child has provided us with Personal Information, please contact us at enter e-mail address and we will delete the information from our system
It is entirely your choice whether or not you provide Personal Information to us. We and/or our third party partners have put in place physical, electronic, and managerial procedures to attempt to safeguard and help prevent unauthorized access, maintain data security, and correctly use the Personal Information collected through the Services. We take, or obligate applicable third parties to take, reasonable precautions to protect our customers’ Personal Information against loss, misuse, unauthorized disclosure, alteration, and destruction. However, please remember that no transmission of data over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, we cannot ensure or warrant the security of any information that you transmit to us or from us, and you do so at your own risk.
If you believe your Personal Information is being improperly used by us or any third party, please immediately notify us via e-mail at: email@example.com.
In the event you choose to establish an account with us, you should not share your login information with anyone.
In the event of breach of data, we are bound to inform the relevenat parties, no longer than 72 hours after this have come to our attention
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