Hello retail is searching for A

Friendly onsite IT-supporter


Hello Retail is a rapidly growing startup, and we are looking for help with onsite IT-support. If you love to tinker with hardware and software products and have a service mindset, you might be Hello Retails’ new IT-supporter. 
There is no requirement for a technical background, but we expect you to be service-minded and love to problem solve around software and hardware products. 

About the job

  • You will be setting up workstations for new team members
  • You will be helping purchasing new equipment, as well as doing hardware inventory management
  • You will help ensure IT-security policies are followed
  • Network troubleshooting
  • Being the admin of software like Front, Trello, Aircall, Google Workspace (Gmail), Confluence & more


  • You are a superuser of both Mac & Windows
  • You have good technical skills and are willing to help solve issues that might arise
  • You have a positive mindset 
  • You love to learn new technologies and don’t mind talking about the best gamer PC’s on the market, as well as which cryptocurrencies you think will do well

What we offer

  • A competitive salary
  • Comprehensive training in our systems and best practice.
  • Great incentive to do your best.
  • A workplace where we celebrate the team spirit.
  • A workplace where we jointly ensure that every day is as good as possible.
  • A workplace where we celebrate our results.

Perks & Benefits

Catered diverse lunch with your colleagues, every day from one of the best kitchens in Copenhagen

Social gatherings and games: Hangout with your colleagues

Free coffee / tea: Get your caffeine fix for free

Located near public transit: Easy access and treehugger friendly workplace

From Pandawan to Jedi: We want to take you from good to great!

Free soft drinks and treats / fruits: Peckish after lunch? We got your back

Free beer on Fridays: Friday is something special, let's enjoy a beer together

Are you a true Tech Savvy? Macbook, trackpad, you name it, we get you covered.

Your local office is your anchor point, thus, we placed it centrally at your convenience.

Pet friendly. Dogs, turtles or goldfish are welcome in the office as long as they want to cuddle every now and then.

Are you the one we are looking for? 

If you believe that you are a good match, we would like to hear from you.

about us

Hello Retail was formed in 2013 and thousands of web shops in the Nordics and Benelux have chosen our Personalization engine. We are a fully managed SaaS solution which means that we are not just a platform. We take care of our customers from A-Z making sure that they get the most out of working with us. 

The product is based on a solid experience of Customer service, ecommerce CRO and Big Data / AI / Machine Learning – call it whatever you like – we like to name it intelligence :-). A product built from the ground up, now serving thousands of successful ecommerce businesses in several markets.

Today, we are almost 50 people based in Copenhagen with different nationalities which gives a great, international atmosphere with room for all types of people. We are relaxed but ambitious, we are having fun but know when to work, we cooperate but are fully aware of the value of being self-driven and motivated.

If you do not know Copenhagen already, the capital of Denmark oozes of atmosphere, lots of shopping, restaurants and cafées, and cool hangout places. You can cross Copenhagen by bike or electrical scooters in no time to go for street food, maybe even kayaking in the canals, or ice skating in the winter time. Copenhagen and Denmark is world famous for the world’s happiest habitants and the crime rate is close to zero. 

The office is 2 minutes from the central station with the best view you can find in Copenhagen, Penthouse floor on the Buen building.  

Happy Holidays

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