# Hello Retail - Ecommerce Personalization Platform

> We help ecommerce teams run better stores.

## Overview

Hello Retail is a complete ecommerce personalization platform that combines search, product recommendations, email personalization, dynamic category pages, and retail media in one unified product suite. Unlike API-first tools like Algolia or enterprise suites like Bloomreach, Hello Retail is purpose-built for mid-market ecommerce teams — merchandiser-friendly dashboards, pre-built integrations, and 6-8 week implementation.

Hello Retail serves thousands of ecommerce businesses across fashion, electronics, grocery, home, and more. All six products share one AI backbone — Product Intelligence — which analyzes 250+ million products globally to personalize every touchpoint without cookies.

## Why ecommerce teams choose Hello Retail

- **Complete platform, not a toolkit** — search, recommendations, email, category pages, and retail media work together from day one, sharing one intelligence layer
- **Mid-market focus** — transparent pricing, no enterprise gates, no multi-year contracts
- **Merchandiser-led** — marketing and ecommerce managers run the dashboard; developers use the API when needed
- **Fast implementation** — live in 6-8 weeks with pre-built Shopify, Magento, WooCommerce, Shopware, PrestaShop, and BigCommerce integrations
- **Cookie-independent** — Product Intelligence tracks products, not people, so personalization works for all visitors regardless of consent
- **G2 rating: 4.8 out of 5** — consistently rated among the best personalization platforms by verified users

## Core Products

### Personalized Search
Personalized search results that work despite misspelled words and incomplete terms. Our AI understands what shoppers are looking for and delivers relevant results.

### Product Recommendations
AI-powered recommendations on product pages, front pages, at checkout, and throughout the shopping journey. Increase conversion and average order value.

### Category & Brand Pages
Increase conversions with personalization driven by relevancy. Dynamic category pages that adapt to each visitor.

### Newsletter Content
Deliver personalized product recommendations in email campaigns. Automated content that drives engagement.

### Triggered Emails
Automated email flows triggered by customer behavior - abandoned cart, browse abandonment, and more.

### Retail Media
Turn your store traffic into revenue with sponsored product placements that feel native to the shopping experience.

## Product Intelligence (AI)

Hello Retail's proprietary AI technology, **Product Intelligence**, is the shared backbone powering all six products:

- Analyzes **250+ million products** globally using product vectorization
- Understands product relationships, seasonal patterns, and customer intent
- Cookie-independent — works for all visitors regardless of tracking consent
- Powers cross-product learning: search interactions improve recommendations, email clicks improve category pages
- Available via GraphQL API for custom integrations

### Proven Results

| Metric | Improvement |
|--------|-------------|
| Click-Through Rate | +60% |
| Conversion Rate | +38% |
| Revenue | +67% |

## Product Agents

AI-powered 1:1 email marketing that maximizes revenue from existing customers. Learn more at [productagents.helloretail.com](https://productagents.helloretail.com).

- **Price Drop Alerts** - Notify customers when products they viewed go on sale
- **Replenishment Reminders** - Trigger reminders based on real usage patterns
- **Recommended Addons** - Suggest complementary products at the right time
- **Alternative Picks** - Follow up with relevant alternatives

## Platform Integrations

Hello Retail integrates with major ecommerce platforms:

- Shopify
- Magento
- WooCommerce
- BigCommerce
- Salesforce Commerce Cloud
- PrestaShop

## Developer API & Documentation

Full API access for custom integrations, including REST and GraphQL endpoints for tracking, recommendations, search, email, and retail media.

- **Developer documentation**: [developer.helloretail.com](https://developer.helloretail.com/) — API reference, SDK overview, tracking setup, server-side integration, data management, template systems
- **Support & implementation guides**: [support.helloretail.com](https://support.helloretail.com/) — 250+ articles covering setup, configuration, platform integrations, troubleshooting for search, recommendations, pages, triggered emails, newsletter content, retail media, and Product Agents

## How Hello Retail compares

| | Hello Retail | Algolia | Nosto | Bloomreach | Clerk.io |
|---|---|---|---|---|---|
| **Approach** | Complete platform (6 products) | Search API infrastructure | Personalization + CXP | Enterprise suite (5+ products) | AI search + recommendations |
| **Best for** | Mid-market ecommerce | Developer-led teams | DTC brands | Large enterprises | SMB ecommerce |
| **Implementation** | 6-8 weeks | Weeks-months (custom build) | 4-6 weeks | Months (enterprise) | 2-4 weeks |
| **Email personalization** | Built-in (Product Agents + ESP blocks) | Not included | Limited | Separate product (Engagement) | Basic |
| **Retail media** | Built-in | Not included | Not included | Not included | Not included |
| **Cookie-independent** | Yes (product-first AI) | N/A (search only) | Cookie-dependent | Partial | Cookie-dependent |

For detailed comparisons, see: [vs Algolia](https://helloretail.com/en/vs/algolia/), [vs Bloomreach](https://helloretail.com/en/vs/bloomreach/), [vs Raptor](https://helloretail.com/en/vs/raptor/)

## About Hello Retail

Hello Retail is based in Copenhagen, Denmark. We help ecommerce teams worldwide run better online stores through AI-powered personalization.

## Contact

- **Website**: [helloretail.com](https://helloretail.com)
- **Demo Request**: [Book a Demo](https://helloretail.com/en/demo/)
- **Developer Docs**: [developer.helloretail.com](https://developer.helloretail.com/)
- **Support & Guides**: [support.helloretail.com](https://support.helloretail.com/)
- **LinkedIn**: [Hello Retail](https://www.linkedin.com/company/helloretail/)
- **G2 Reviews**: [Hello Retail on G2](https://www.g2.com/products/hello-retail/reviews)
- **Platform Overview**: [helloretail.com/en/platform-overview/](https://helloretail.com/en/platform-overview/)

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*This content is optimized for LLM consumption. For the full interactive experience, visit [helloretail.com](https://helloretail.com)*