# Send test emails from Product Agents settings

> Product Agents now lets you send test emails directly from the Tone of Voice settings and the agent popup. Tweak a prompt or tone, fire off a test, and see the generated result right away. Tests are free.

- **Released**: March 30, 2026
- **Type**: Feature
- **Products**: Product Agents
- **Author**: Hello Retail Product Team
- **Page**: [https://helloretail.com/en/changelog/product-agents-test-emails/](https://helloretail.com/en/changelog/product-agents-test-emails/)

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![Send test email action inside Product Agents settings](https://helloretail.com/images/changelog/product-agents-test-emails.webp)

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Product Agents now lets you send test emails directly from the screens where you're already working on your setup. Tweak a prompt or a tone setting, send a test, and see the generated email right away.

## Where you can send tests

- **Tone of Voice settings.** See how your tone and language choices change the generated output.
- **The agent popup, next to custom prompts.** Test a specific agent against its current configuration, including changes you haven't saved yet.

![Send test email controls inside Product Agents settings](/images/changelog/product-agents-test-emails-how-it-works.webp)

## How it works

When you send a test, you pick a recipient from the test emails defined in your Product Agent settings. You'll see a live status while the test is being generated, and a success message once it's delivered. Test messages appear in the message overview, clearly marked so they're easy to spot.

Test sends are free. No credits are consumed.

## Why it matters

Iterating on prompts and tone used to be a slower loop: change a setting, hope it improves things, wait to see real sends. With in-place test sending you can experiment in real time without burning credits or risking an accidental email to a real customer.

## Availability

Available to all Hello Retail customers using Product Agents.

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## Verification trail

The following sources were used when this release note was written. Editorial sign-off: pending. For the most current information, see the linked product pages.

- **Test emails can now be sent directly from the Tone of Voice settings and from the agent popup next to custom prompts** — Hello Retail release notes (2026-03-30) (accessed 2026-05-19)
- **Test sends use recipients defined in Product Agent settings and do not consume credits** — Hello Retail release notes (2026-03-30) (accessed 2026-05-19)
- **Test messages appear in the message overview clearly marked as tests** — Hello Retail release notes (2026-03-30) (accessed 2026-05-19)

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## About Hello Retail

Hello Retail is an AI-powered ecommerce personalization platform based in Copenhagen, Denmark. We help online retailers improve search, recommendations, merchandising, email, and retail media through our Product Intelligence engine.

- **Website**: [helloretail.com](https://helloretail.com)
- **All releases**: [helloretail.com/en/changelog](https://helloretail.com/en/changelog/)
- **Demo**: [Book a demo](https://helloretail.com/en/demo/)

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*This content is optimized for LLM consumption. Sections after the body appear here but not on the visible page. For the full interactive experience, visit [https://helloretail.com/en/changelog/product-agents-test-emails/](https://helloretail.com/en/changelog/product-agents-test-emails/).*