# Hello Retail Changelog > What's new in Hello Retail. Product releases, improvements, and fixes from the Hello Retail product team. Newest first. - **Index**: [helloretail.com/en/changelog](https://helloretail.com/en/changelog/) - **RSS**: [helloretail.com/en/changelog/rss.xml](https://helloretail.com/en/changelog/rss.xml) - **Entries**: 19 --- ## New: Complementary Product Agent - **Released**: June 16, 2026 - **Type**: Feature - **Products**: Product Agents - **Page**: [https://helloretail.com/en/changelog/complementary-product-agent/](https://helloretail.com/en/changelog/complementary-product-agent/) - **Full release note (LLM)**: [https://helloretail.com/en/changelog/complementary-product-agent.md](https://helloretail.com/en/changelog/complementary-product-agent.md) A new Price Drop agent that works product affinities in reverse. When a product's price drops, it reaches customers who already bought the item it pairs with, and it performs especially well on dormant buyers. --- ## Per-product follow-ups and automatic email rescheduling - **Released**: June 4, 2026 - **Type**: Improvement - **Products**: Product Agents - **Page**: [https://helloretail.com/en/changelog/per-product-follow-ups-and-automatic-email-rescheduling/](https://helloretail.com/en/changelog/per-product-follow-ups-and-automatic-email-rescheduling/) - **Full release note (LLM)**: [https://helloretail.com/en/changelog/per-product-follow-ups-and-automatic-email-rescheduling.md](https://helloretail.com/en/changelog/per-product-follow-ups-and-automatic-email-rescheduling.md) Product Agents now generates follow-ups for every product in a receipt, with every relevant agent firing, and reschedules emails it can't send today instead of dropping them. Mixed baskets and busy send days reach more customers. --- ## Create missing Klaviyo flows from the agent card - **Released**: May 27, 2026 - **Type**: Feature - **Products**: Product Agents - **Page**: [https://helloretail.com/en/changelog/create-missing-klaviyo-flows-from-the-agent-card/](https://helloretail.com/en/changelog/create-missing-klaviyo-flows-from-the-agent-card/) - **Full release note (LLM)**: [https://helloretail.com/en/changelog/create-missing-klaviyo-flows-from-the-agent-card.md](https://helloretail.com/en/changelog/create-missing-klaviyo-flows-from-the-agent-card.md) When an agent is missing a Klaviyo flow but another agent in the same account already has one, Product Agents now shows a Create flow link on the card. One click creates it using your existing email template. --- ## A quality upgrade to Product Agents email copy - **Released**: May 26, 2026 - **Type**: Improvement - **Products**: Product Agents - **Page**: [https://helloretail.com/en/changelog/product-agents-email-copy-quality-upgrade/](https://helloretail.com/en/changelog/product-agents-email-copy-quality-upgrade/) - **Full release note (LLM)**: [https://helloretail.com/en/changelog/product-agents-email-copy-quality-upgrade.md](https://helloretail.com/en/changelog/product-agents-email-copy-quality-upgrade.md) The emails Product Agents generates have had a quality upgrade. Refined prompts improved every part, from subject line to call to action, with better flow and more idiomatic grammar in Danish, Dutch, Norwegian, and Swedish. --- ## Send Product Agents emails to Klaviyo Segments - **Released**: May 13, 2026 - **Type**: Feature - **Products**: Product Agents - **Page**: [https://helloretail.com/en/changelog/product-agents-klaviyo-segments/](https://helloretail.com/en/changelog/product-agents-klaviyo-segments/) - **Full release note (LLM)**: [https://helloretail.com/en/changelog/product-agents-klaviyo-segments.md](https://helloretail.com/en/changelog/product-agents-klaviyo-segments.md) Product Agents now supports Klaviyo Segments as a consent source, alongside the existing Klaviyo Lists. Connect Segments directly from each agent's settings. --- ## Price Drop Potential dashboard for Product Agents - **Released**: April 29, 2026 - **Type**: Feature - **Products**: Product Agents - **Page**: [https://helloretail.com/en/changelog/product-agents-price-drop-potential/](https://helloretail.com/en/changelog/product-agents-price-drop-potential/) - **Full release note (LLM)**: [https://helloretail.com/en/changelog/product-agents-price-drop-potential.md](https://helloretail.com/en/changelog/product-agents-price-drop-potential.md) Before changing a price, see which products would reach the largest audience if their price dropped. The new Price Drop Potential dashboard ranks your top 50 products by reachable customers and adds a directional revenue estimate per product. --- ## Price Drop sensitivity controls for Product Agents - **Released**: April 28, 2026 - **Type**: Feature - **Products**: Product Agents - **Page**: [https://helloretail.com/en/changelog/product-agents-price-drop-sensitivity/](https://helloretail.com/en/changelog/product-agents-price-drop-sensitivity/) - **Full release note (LLM)**: [https://helloretail.com/en/changelog/product-agents-price-drop-sensitivity.md](https://helloretail.com/en/changelog/product-agents-price-drop-sensitivity.md) Set the minimum percentage and optional absolute amount that qualifies as a price drop, per Price Drop agent. Independent thresholds per agent so different product types can use different rules. --- ## Download synonyms for bulk editing - **Released**: April 26, 2026 - **Type**: Improvement - **Products**: Search - **Page**: [https://helloretail.com/en/changelog/search-synonyms-download/](https://helloretail.com/en/changelog/search-synonyms-download/) - **Full release note (LLM)**: [https://helloretail.com/en/changelog/search-synonyms-download.md](https://helloretail.com/en/changelog/search-synonyms-download.md) Search synonyms can now be exported, edited locally, and re-uploaded in one go. Much faster than editing them one by one when you're cleaning up a long list or staging a larger update. --- ## Shopify integration now pulls metafields and nested product references - **Released**: April 24, 2026 - **Type**: Improvement - **Products**: Platform, Product Intelligence - **Page**: [https://helloretail.com/en/changelog/shopify-metafields/](https://helloretail.com/en/changelog/shopify-metafields/) - **Full release note (LLM)**: [https://helloretail.com/en/changelog/shopify-metafields.md](https://helloretail.com/en/changelog/shopify-metafields.md) Hello Retail's Shopify integration now ingests metafields and nested product references, so we work from a more complete picture of your catalog. The outcome is more accurate product content and better recommendation results. --- ## Send test emails from Product Agents settings - **Released**: March 30, 2026 - **Type**: Feature - **Products**: Product Agents - **Page**: [https://helloretail.com/en/changelog/product-agents-test-emails/](https://helloretail.com/en/changelog/product-agents-test-emails/) - **Full release note (LLM)**: [https://helloretail.com/en/changelog/product-agents-test-emails.md](https://helloretail.com/en/changelog/product-agents-test-emails.md) Product Agents now lets you send test emails directly from the Tone of Voice settings and the agent popup. Tweak a prompt or tone, fire off a test, and see the generated result right away. Tests are free. --- ## Filter noise out of Search Analytics - **Released**: March 23, 2026 - **Type**: Improvement - **Products**: Search - **Page**: [https://helloretail.com/en/changelog/search-analytics-filters/](https://helloretail.com/en/changelog/search-analytics-filters/) - **Full release note (LLM)**: [https://helloretail.com/en/changelog/search-analytics-filters.md](https://helloretail.com/en/changelog/search-analytics-filters.md) Search Analytics now lets you exclude single-character queries, symbol-heavy searches, and numeric or product-code searches, so you can focus on the queries your customers actually type. --- ## Track Product Agents credit usage in the dashboard - **Released**: March 12, 2026 - **Type**: Feature - **Products**: Product Agents - **Page**: [https://helloretail.com/en/changelog/product-agents-usage-tab/](https://helloretail.com/en/changelog/product-agents-usage-tab/) - **Full release note (LLM)**: [https://helloretail.com/en/changelog/product-agents-usage-tab.md](https://helloretail.com/en/changelog/product-agents-usage-tab.md) A new Usage tab under Product Agents shows your credit balance, usage history, and billing cycle summary, so you always know where you stand without contacting support or digging through invoices. --- ## Set per-channel frequency limits for Product Agents - **Released**: March 5, 2026 - **Type**: Feature - **Products**: Product Agents - **Page**: [https://helloretail.com/en/changelog/product-agents-frequency-limits/](https://helloretail.com/en/changelog/product-agents-frequency-limits/) - **Full release note (LLM)**: [https://helloretail.com/en/changelog/product-agents-frequency-limits.md](https://helloretail.com/en/changelog/product-agents-frequency-limits.md) Product Agents now lets you cap how often the same recipient gets messaged on each channel, so multiple agent-driven flows can run without overlapping into the same inbox too often. --- ## Preview tab for sent Product Agents messages - **Released**: February 24, 2026 - **Type**: Improvement - **Products**: Product Agents - **Page**: [https://helloretail.com/en/changelog/product-agents-preview-tab/](https://helloretail.com/en/changelog/product-agents-preview-tab/) - **Full release note (LLM)**: [https://helloretail.com/en/changelog/product-agents-preview-tab.md](https://helloretail.com/en/changelog/product-agents-preview-tab.md) Product Agents now has a Preview tab on sent messages, alongside the existing Simple and JSON views, so you can see how AI-generated emails are composed at a glance. --- ## Product Agents: 1:1 email marketing with agentic AI - **Released**: February 4, 2026 - **Type**: GA - **Products**: Product Agents - **Page**: [https://helloretail.com/en/changelog/product-agents-launch/](https://helloretail.com/en/changelog/product-agents-launch/) - **Full release note (LLM)**: [https://helloretail.com/en/changelog/product-agents-launch.md](https://helloretail.com/en/changelog/product-agents-launch.md) Product Agents bring agentic AI to ecommerce retention. They decide what emails to send in real time, choosing the right content, products, and send time for each customer. --- ## Search Word Boosts give per-keyword control over results - **Released**: November 11, 2025 - **Type**: Feature - **Products**: Search - **Page**: [https://helloretail.com/en/changelog/search-word-boosts/](https://helloretail.com/en/changelog/search-word-boosts/) - **Full release note (LLM)**: [https://helloretail.com/en/changelog/search-word-boosts.md](https://helloretail.com/en/changelog/search-word-boosts.md) Pin, exclude, or boost products in Search results for individual keywords. Promote seasonal items, push high-margin SKUs, or fix irrelevant matches without changing your global search settings. --- ## Banner Inspiration Catalog now lives inside the editor - **Released**: October 2, 2025 - **Type**: Feature - **Products**: Retail Media - **Page**: [https://helloretail.com/en/changelog/banner-inspiration-catalog/](https://helloretail.com/en/changelog/banner-inspiration-catalog/) - **Full release note (LLM)**: [https://helloretail.com/en/changelog/banner-inspiration-catalog.md](https://helloretail.com/en/changelog/banner-inspiration-catalog.md) The Retail Media Banner editor now includes a curated gallery of campaign ideas. Click any banner to view its inputs and load them straight into the AI Banner Generator. --- ## Initial Content now supports advanced algorithms - **Released**: October 2, 2025 - **Type**: Improvement - **Products**: Search - **Page**: [https://helloretail.com/en/changelog/initial-content-advanced-algorithms/](https://helloretail.com/en/changelog/initial-content-advanced-algorithms/) - **Full release note (LLM)**: [https://helloretail.com/en/changelog/initial-content-advanced-algorithms.md](https://helloretail.com/en/changelog/initial-content-advanced-algorithms.md) Initial Content in Search now supports advanced algorithms, so shoppers see a personalized product selection the moment they click the search bar, before typing a single word. --- ## Pin or exclude products in Alternatives and Bought Together - **Released**: October 2, 2025 - **Type**: Feature - **Products**: Product Recommendations - **Page**: [https://helloretail.com/en/changelog/pinned-products/](https://helloretail.com/en/changelog/pinned-products/) - **Full release note (LLM)**: [https://helloretail.com/en/changelog/pinned-products.md](https://helloretail.com/en/changelog/pinned-products.md) Pinned Products lets merchandisers override Recommendations by pinning products that should always appear together, or blacklisting products that should never appear in the same recommendation box. --- ## About Hello Retail Hello Retail is an AI-powered ecommerce personalization platform based in Copenhagen, Denmark. We help online retailers improve search, recommendations, merchandising, email, and retail media through our Product Intelligence engine. - **Website**: [helloretail.com](https://helloretail.com) - **Demo**: [Book a demo](https://helloretail.com/en/demo/) - **Platform overview**: [helloretail.com/en/platform-overview](https://helloretail.com/en/platform-overview/) --- *This feed is optimized for LLM consumption. Each entry's full body, canonical concepts, buyer impact, and verification trail live in the per-entry `.md` linked above. For the interactive experience, visit [helloretail.com/en/changelog](https://helloretail.com/en/changelog/).*