A satisfied customer is the best strategy of all
HERE'S WHAT SOME OF OUR CUSTOMERS SAY ABOUT US
Frank van Engelen
What we look for in a vendor is the personal touch, a fair price model and a user friendly product. These three aspects are the key drivers that make Hello Retail different to their competition. Thanks to our intensive collaboration, the conversion rate has increased by 50% in only 6 months. We are looking forward to keeping improving our results by collaborating with Hello Retail.
Lars Martin Norviit
Hello Retails product recommendations has helped VetZoo to substantially increase the order size thanks to the ability to always show relevant products. A plus is the extremely simple implementation, which meant no development at all on VetZoo’s part
After we have started using Hello Retail’s search and product recommendations, we have seen our conversion rate increase significantly. The system is very easy to use, the insights provide a lot of value and the employees are extremely helpful. We are very happy with our solution and would definitely recommend Hello Retail.
At 2Trendy we have been using Hello Retail features since mid 2018 and we are very happy about the results. The ROI is great and we can see an increase in our conversion rate.
The latest feature we have enabled is Triggered Emails, and it has been a great success. All we had to do was to synchronise our email permissions, and we started seeing instant results.
To sum up our experience, we are very happy with the results and the collaboration we have had with the Hello Retail team.
Casper H. Andersen
Sales & Project Manager
We can really recommend Hello Retail. Their tools are saving us lots of time and were very easy to get integrated into our website. Hello Retail were in charge of everything concerning the integration and it went smoothly. We have experienced a positive increase in orders plus the average value of the baskets has increased. All in all, Hello Retail has contributed to our customers getting a better experience and therefore they visit our website more often and are willing to buy more.
We are very happy with Hello Retail at BOBO, where the numbers are very clear. Hello Retail has a great effect on our business, and makes a very positive contribution to our conversion rate and our average order amount. When people interact with Hello Retail’s product recommendations on our website, the conversion rate is 5 times higher and the average order amount is 60% higher. In addition, people who use Hello Retail’s search function on our website converts approx. 4 times as high as those who do not use the search function. In addition, they are always very helpful and provide a super good service on their large product portfolio, which is really easy to implement at the shop.
These users not only buy more but also converting is many times faster. The conversion percentage is, compared to users who do not use the Hello Retail features, 127% higher.
We have been using Hello Retail’s smart search and product recommendations for more than a year now, and we are very happy. We have seen a clear increase in conversions and customer satisfaction since the tools was implemented. The statistics also give us fantastic insights to act on. Every member of the Hello Retail-team that I have been in contact with has been knowledgeable and very helpful.
Ljus & Miljö
I was really surprised by Hello Retails awesome support and attitude to help. I wasn’t prepared for the service-minded attitude from the tech department at all.
Kim Bøgelund Hansen
Already from the initial sales process, we received a lot of advice on how the products from Hello Retail could create value for our webshop. Then a solution was adapted to our needs. Here, there has been good, helpful and really friendly service from all parties involved. Our Account Manager has delivered a great service to us throughout the entire time we have been customers. Besides always being super serviceminded when we call, he has been really available and quick to make changes to our inquiry. The product, and especially the people behind it, can be 100% recommended from here.
We invest a few hours every second months, just to go through numbers and agree on where Hello Retail will focus next. In return we profit significantly better.
Head of Ecommerce & Digital
After we went live with Hello Retail, we have never seen higher CR. After the first iterations, CR increased by a further 19% and AOV 12% for the entire site. On the control target group, CR and AOV were unchanged during the same period.